Want to boost member engagement? You’ll need to get your members to pull out their smartphones.

At this week's Money2020 conference, payment execs like PayPal's Bill Ready say consumers will make purchases in a broad context of shopping, and if merchants aren’t poised to meet their audiences there, they will get left behind, Ready said.

"I'm both," could be the answer a mobile customer of USAA and perhaps other financial institutions gets in the not-too-distant future from a virtual assistant powered by artificial intelligence, key nuggets of customer-specific data and other technology.

The Center For Financial Services Innovation has released a framework it says is designed to spur safe data sharing between financial institutions, fintechs and third-party data aggregators.

When the San Bernardino shooter obtained a loan online, he reportedly used his real name, which wasn't on the government's sanctions-screening list, underscoring the limitations of identity verification technology.

The technology behind bitcoin has almost endless use cases.

WASHINGTON — The Office of the Comptroller of the Currency plans to publish Wednesday a document outlining findings on regulating fintech.

The card network will test a new business-to-business payment service powered by the tech beyind bitcoin.

WASHINGTON — A cybersecurity information-sharing group for the financial services industry has moved forward with a plan to create an arm dedicated to combatting threats to the largest banks.

Blockchain and the 'Internet of Things' are enabling a lot of new payments innovation. In Canada, they're part of a huge project that could radically change ID security for more than just payments.

The U.S. migration has passed the one-year mark, but more key dates are on the horizon.

Older Americans control more than two-thirds of the deposits, so why do millennials get all the attention in digital banking? Banks are perhaps missing out on a major opportunity to build value by not focusing on this group.

We are still in the early days of digital finance — but the heated tone of conversations surrounding approaches to data access threatens to keep us there.

Bluetooth beacons — small transmitters that retailers can use to broadcast offers to shoppers' mobile phones — have always lived at the periphery of the payments world. But that may be changing very soon.

The World Council of Credit Unions has launched a social media app aimed at bringing together the global credit union community, but questions remain about whether or not it will catch on.

The Wells Fargo scandal is an example of what happens when a system requires you to effectively hand over the keys to your identity to strangers as if you were giving them your car keys. Moreover, it is a call to banks to restore trust and become leaders in fixing the ID problem once and for all.

Combining biometrics with device ID, social data, behavior patterns and other factors builds a strong foundation for artificial intelligence to conduct identity proofing and transaction authorization.

Alfred F. Kelly Jr. may be planning to run Visa his own way, but he will still face the same challenges his predecessor did. Here are a few of Visa's most immediate issues.

For all the talk of various generations defined by birth year – baby boomers, Gens X and Y, and millennials – Brian Solis says there is a new generation for businesses of all types to focus on: Generation C, the Connected Customer.

The fact that the number of cybersecurity incidents affecting companies is rising at an alarming rate year over year hardly raises eyebrows anymore.