With tighter security in the online and mobile channels, fraudsters are turning their attention to vulnerable contact centers, conning eager-to-please phone service reps into coughing up customer information or letting them reset passwords on other people’s accounts.

The blockchain startup Digital Asset Holdings has added Sallie Krawcheck to its board.

The U.S. migration to EMV chip cards has been rough, according to U.K.-based Creditcall, which hopes its new certification from First Data can smooth things out.

In order to promote uptake of digital financial services (DFS) and achieve a fully operational digital ecosystem, mobile money needs to be as easy to use and as flexible as cash.

Quick service restaurants often have to make technology decisions faster than other restaurant categories, and the regional fried chicken chain Zaxby's is no exception.

CU*Answers announced that Generations Credit Union, an $18-million institution based in Rockford, Ill., has chosen the Grand Rapids, Mich.-based CUSO to be its new data processor.

Square Cash has changed a lot since it was introduced as an almost purely email-based person-to-person payments service in 2013, but the addition of its Cash Drawer feature is perhaps the biggest game-changer.

Citigroup said it agreed to buy American Express’ stockpile of U.S. credit card loans made to shoppers of Costco Wholesale, as the fourth-largest U.S. bank takes over a card partnership with the retailer. Terms were not disclosed.

In mobile banking technology, remote deposit capture is ancient history. But there's one area that history seems to have forgotten: Business payment automation.

Cybercriminals and hackers are increasingly targeting people, and not just technology, in an attempt to breach financial institutions.

Mobile payments have failed to wow consumers in the 15 months since Apple Pay launched, but adults under age 25 may provide a clue to the technology’s future.

Cybercriminals and hackers are increasingly targeting people, and not just technology, in an attempt to breach financial institutions.

Comcast Corp.’s NBCUniversal will replace advertising on some shows next week with content paid for by American Express Co., another sign of how programmers are testing new strategies as consumers become less tolerant of 30-second commercials.

Capital One Financial in McLean, Va., has added Amazon's former chief information security officer to its board of directors.

Through a partnership with fraud prevention provider Ethoca, Total System Services Inc. is offering card issuers and merchants a new tool to prevent e-commerce chargebacks.

Several major announcements took place at 2016's Mobile World Congress in Barcelona, but just as much activity was happening outside of the event. These big reveals demonstrate the increasingly global and digital nature of the payments industry.

Interac, the Canadian debit network, has frequently spearheaded contactless payments innovation. It is now taking steps to extend this tradition to mobile commerce.

Payments providers experienced in cross-border transactions need only look to the Asian market to find the next golden opportunity.

The FBI's fight with Apple over access to a locked iPhone could undermine software security for financial institutions and their technology vendors and make it harder for banks to do business internationally or use cloud computing.

The FBI's fight with Apple over access to a locked iPhone could undermine software security for financial institutions and their technology vendors and make it harder for banks to do business internationally or use cloud computing.