Cathy Bessant, Bank of America’s chief operations and technology officer, offers her takeaways from the first meeting of the Council on the Responsible Use of Artificial Intelligence. She also shares some challenges banks are facing with cyberattacks and data encryption.

Change in strategy to lure new customers; new FHFA director wants to make Fannie, Freddie “stronger, healthier."

Credit unions have measures in place to assist members hit by fraud but many smaller institutions are challenged when it comes to an effective response.

The Eastern Caribbean Central Bank plans to launch a pilot in 2020 of a blockchain-based digital version of the Eastern Caribbean dollar. This marks the first time that a central bank will have issued digital legal tender using the blockchain.

Leaders in bank innovation have ideas for improving financial services with high-speed, highly responsive 5G networks — ideas they say could be implemented relatively quickly.

The fintech company, which was forced to rebrand its cash management product last year after misleading marketing caused a backlash, is seeking a national bank charter.

Credit union professionals offered insights into how technology is changing the collections process during the recent National Credit Union Collections Alliance conference in Las Vegas.

As threats from nimble fintechs and global e-commerce companies abound, Visa’s turning to open development tools to place itself in the middle of the innovation, rather than making a solitary counterplay itself.

Price Chopper Employees Federal Credit Union is the second institution to merge into the Latham, N.Y.-based Sunmark in recent months.

PSD2 and other moves push a higher level of authentication, and are a welcome development for biometrics, according to Lina Andolf-Orup, a senior director at Fingerprints.

Banks say easing rules on people with some criminal records will diversify the applicant pool; deal with Synchrony may be near.

The SEC and other regulators are taking a closer look at ICOs and mergers involving cryptocurrencies and distributed ledgers, which requires careful diligence for payment companies and dealmakers, according to Will Turner, a partner in the blockchain and cryptocurrency practice at Steptoe & Johnson.

The reasons for banks to not embrace faster payments schemes are quickly dwindling. But many are still watching from the sidelines.

Alternative providers like courting new banks. De novos like the modern features many alternative providers offer upfront.

Several credit union leagues and credit union service organizations have formed a new group, called AffirmXCU, that will offer risk management technology.

T-Mobile, which announced Thursday that its four-month testing phase for the T-Mobile Money app is complete and that the banking/payments service is available nationwide, said the next step is to establish itself as a mainstream financial services company.

During the National Credit Union Collections Alliance conference, experts shared best practices on several topics, including navigating member bankruptcies and positioning auto loans for a downturn.

Corporations now have more access to consumer financial information than ever before. The question is whether banks will be the ones to help firms harness this data.

Dealing with a service bureau arrangement can unexpectedly become a giant, expensive nightmare. Here's one cautionary tale.