Only a few banks have so far integrated with Amazon’s personal voice assistant service.

There is a visible shift in attack patterns immediately following a breach, from initial attacks focusing on high-value loan applications at online lenders to low-value identity testing on charities and social media sites to determine if a stolen credential will work.

While some are bullish on strong use cases for the industry, others are still skeptical about when — or even if — CUs will be willing and able to dive into blockchain.

Following in the footsteps of Chase, Wells Fargo and others, Fidelity is launching an application programming interface to let third-party apps access customer data — as long as the customers grant permission.

PayPal has suspended the operations of TIO Networks, a bill-payment company it purchased earlier this year, following the discovery of security vulnerabilities that require investigation.

When a coder locked $150 million of digital currency stored in Parity digital wallets last week, many bankers probably saw it as another reason to ignore cryptocurrencies. Instead they should recognize the business opportunity (key custody) that the incident presents.

For years, American Express has analyzed the more than $1 trillion in annual purchases taking place on its closed-loop network to better advise clients to formulate marketing programs.

It is important to have the right layers of security in place, ideally those that evaluate passive and behavioral biometrics, as they are proving to be the most reliable, writes Robert Capps, authentication strategist and vice president of NuData Security.

Financial institutions process hundreds of thousands of interbank payments per day on behalf of their clients, which can be revolutionized by blockchain, writes Angel Diaz, vice president of technology and advocacy for IBM Digital Business Group.

Because wearable payments technology is still considered experimental, it is important to address security before the market for such products gets much bigger.

In mid-2015, several thousand banks registered for dot-bank domains. More than two years later, only a few hundred have converted.

The sexual harassment tsunami continues, with stories from Fidelity and France. The woman behind Capital One's new chatbot drew on her experience creating animated characters for Pixar. And Wells Fargo whistleblowers speak out.

Outsiders gained access to customer information at Southern National Bancorp of Virginia using a malicious email. Other financial institutions, meanwhile, are implementing policies in hopes of avoiding the same fate.

Equifax Inc.’s massive data breach is proving costly.

Letters from CUNA and NAFCU say credit unions are facing significant litigation threat from frivolous suits.

The spread of Alexa, Siri, Google Assistant and Samsung's Bixby is changing the way consumers interact with technology. Behind the scenes, artificial intelligence is doing more than ever to handle and protect payments.

Company’s first earnings report since the data breach also discloses lots of suits and investigations; Senate bill also calls for one-year delay in corporate tax rate cut to 20%.

Without the constant innovation that artificial intelligence empowers, legacy companies will quickly lose their edge as competitors whisk away consumers with new offerings and customized products, writes Ajay Vij, senior vice president and head of financial services for Infosys.

Readers chime in on the idea of a state-backed bank to serve the cannabis industry, data-sharing between banks and fintechs, whether community banks can just focus on tech laggards, and more.

As use of smartphone apps begins to surpass online channels at some institutions, banks are facing pressure to offer clients more robust services.