Technology
Technology designed to direct more consumers online can create difficulties for groups that rely on branches and other in-person services, according to Janis Bowdler, a racial equity counselor with the Treasury Department.
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The company told consumers they were pre-approved for credit cards. For some such offers, a third of applicants were denied, according to the FTC.
September 2 -
Marcus and Upstart are two companies that got high marks for customer satisfaction from J.D. Power but rely on digital methods to reach and underwrite borrowers.
September 1
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Customers can use the company's application programming interfaces to set up automatic bill payments and donations, block transactions that would break their budget, and more.
August 31 -
The banking and payment services company hopes to attract young talent.
August 30 -
AB - TechnologyAfter a decade of multibillion-dollar tech investments by banks, efficiency ratios have begun to improve and headcounts drop, some industry watchers say. Skeptics counter that other reasons are at play and that it's all hard to measure.
August 30 -
Sumitomo Mitsui Banking Corp.'s new consumer-focused digital bank will be born out of its Manufacturers Bank subsidiary — a relatively small commercial bank with nine branches and no consumer business to speak of.
August 30 -
The cybersecurity crisis arising from super-fast computing is approaching more quickly than the industry and its regulators may realize.
August 29 -
Verifying the identity of a business is a much more complex task than verifying the identity of an individual, yet the underlying technology used in both is the same.
August 26 -
The state's disclosure laws generated data that indicated millions of consumers had their personal details potentially compromised.
August 24
