The Most Powerful Women in Banking
Yolande Piazza has been serving in the role on an interim basis since Heather Cox left for USAA.
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Bank of America has spent years catching up to peers on customer service. Its next objective: using insight from customer feedback to shape a top-tier digital experience. When the haters hate, Michelle Moore listens.
May 31
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In this quick Q&A, Michelle Moore, head of digital for Bank of America and our Digital Banker of the Year, talks about her favorite apps, her love of running and how she holds herself accountable.
May 31
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Teresa Tanner designed a unique program to help keep new moms from leaving Fifth Third. Monica Coles of Wells Fargo has a surprising perspective on diversity initiatives. Plus, Abby Johnson talks up bitcoin.
May 25
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New mothers were bailing out from the Cincinnati bank at twice the rate of other women employees, so it decided to offer a maternity concierge service that would help them with stressful chores.
May 24
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A Nebraska banking veteran put up $1 million of her own money to create a microlending program that doesn't require business owners to provide traditional collateral.
May 23
The latest news and perspective on women in the industry | The Most Powerful Women in Banking program convenes and empowers the community of female executives in financial services.