Financial institutions have work to do to give themselves and their chatbots more street cred, experts say.
Most Americans have been at least targeted by fraudsters, and as AI technology gets better the frauds are going to be harder to stop.
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Firms like Nium and Amex GBT are using virtual cards and agentic commerce to take a crack at easing the complicated processes involved in business trips.
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The New York City-based credit union is planning to roll out the technology as more consumers turn to large language models to help manage their finances and hopes it will eventually provide more insight into its members.
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The company's Genius World, a miniature town that showcases different merchant types, is part of a plan to get the technology in front of more retailers.
There wasn't just one recipe for landing among the top-performing banks with $50 billion or more in assets. There were two — or, in some cases, a mix of both.
A second lawsuit challenging the Federal Reserve's debit interchange fee regime is set to be heard in the U.S. Court of Appeals for the 6th Circuit in October. JPMorganChase, Bank of America and Wells Fargo — as the largest debit issuers by purchase volume — are most at risk to see a dramatic cut in interchange revenue.
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OFG Bancorp, the parent company of Oriental Bank, has steadily climbed American Banker's rankings of the nation's top-performing banks. Here's how the Puerto Rican bank did it.
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United Bank and Five Points Bank, both ranked among the top-performing banks by Capital Performance Group, said they have stayed in the mortgage business because they see it as a way to build strong relationships in the communities they serve.
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In American Banker's ranking of banks with the strongest metrics, here is this year's list in the $10-$50 billion range, based on data from Capital Performance Group.
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Legislation that would place new rules on organizations that help consumers reduce their debt burden should not exempt services that have historically favored the priorities of lenders over debtors.
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Community banks stand to gain from the proliferation of stablecoins. Organized programs meant to convince community bankers that stablecoins will drain their deposits are disingenuous.
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As regulators look to finalize the Basel III endgame rules, they would do the banking industry and American homebuyers a service by recognizing the risk-reducing role mortgage insurance plays on bank balance sheets.
There's been an onslaught of nonbank financial technology company charter applications and approvals already this year.
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More than half of the independent brokerages participating in this year's IBD Elite study declined to disclose the share of women among financial advisors at their firms. Those that did provide data have done more to advance women than many of their rivals in the independent brokerage channel of wealth management.
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As clients consider when to claim Social Security, an advisor proposed a strategy to maximize tax-free retirement income using certain benefits and senior deductions.
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As wealth tax proposals pop up around the country, advisors guide clients through assessing how these factors change the equation of financial planning.
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Price gains slowed to a crawl from May to June, specifically in the West, but Central and East Coast regions showed steady year-over-year gains.
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This was the second acquisition Luminate's mortgage arm has made since the start of 2025. The bank bought NJ Lenders Corp. in April of last year.
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The government-sponsored enterprise oversight chief said his agency is focusing on select fees applied to mortgages that lenders sell to Fannie and Freddie.
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More than half of the independent brokerages participating in this year's IBD Elite study declined to disclose the share of women among financial advisors at their firms. Those that did provide data have done more to advance women than many of their rivals in the independent brokerage channel of wealth management.
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With its Digital Managed Solutions robo advisory service, Edward Jones is moving into territory already occupied by Fidelity and Vanguard. But it's building the offering on one of its greatest strengths: its network of branch advisors.
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Recruiter Jeff Nash of Bridgemark Strategies created five calculator tools that aim to help financial advisors understand the key contributors to their revenue, expenses and take-home compensation as they weigh their potential next moves.
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The checks were drawn on accounts at JPMorganChase, Citibank, BMO, Stellar Bank and Amegy Bank. The largest single check ran just over $1.5 million.
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Scotiabank is almost three years into a new strategy under CEO Scott Thomson and this is a pivotal year for the bank to begin showing results.
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Structural change in banking is rarely defined by technology alone. Rather, leaders who know when to invest, where to modernize and which risks are worth taking are driving it.
The 23rd annual ranking of women leaders in the banking industry.
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