Technology
Illustrating artificial intelligence with a digital brain in place of a head atop a suit.

Bank executives say artificial intelligence will create jobs, while analysts say the opposite. Employees are anxious but willing to try to work with it. All agree AI is already making an impact.

Szabolcs Paldy, senior vice-president of operations at Discover, at left. Yolande Piazza, vice-president of financial services at Google Cloud, at right.

The financial services firm is using Google Cloud's Vertex AI platform to help customer service agents quickly locate and understand policies when answering queries.

Fed's Kashkari flags concern about labor market

Minneapolis Federal Reserve President Neel Kashkari said on CNBC that both sides of the central bank's dual mandate show signs of imbalance, with the labor market appearing more vulnerable.

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Redmond, WA USA - circa April 2021: Low angle view of an Edward

The financial advisory firm initially sought an industrial loan charter back in 2020. It's the third company to receive the necessary approvals this year, joining General Motors and Ford.

Michelle Bowman

Though changes to bank capital rules previewed by Federal Reserve Vice Chair for Supervision Michelle Bowman in February are being viewed as welcome, experts say other more significant hurdles — not all of them regulatory — are keeping banks on the sidelines of mortgage servicing and lending.