Like many financial companies, the brokerage wants to go where customers are. Since that means communicating with them via a third-party platform, it is working through privacy and security issues.

Artificial intelligence is helping detect breaches the human eye can’t. But it also gives hackers an edge.

A bot-powered wave is on the way, and some firms will adapt, others will simply perish. It will be survival of the fittest, writes Beerud Sheth, founder and CEO of Gupshup.

Security companies are using technology to stop more complex fraud based on a smaller amount of data, and investors are taking notice.

Merger creates a $20 billion payments processor; government seeks to delay fiduciary rule so it can make revisions.

Readers react to USAA teaming up with Amazon’s Alexa, how a new Wells Fargo’s scandal could affect arbitration rules, a digital identity startup’s ambitions, and more.

Push Payments' Travis Dulaney discusses the Fed task force report; Brian Roemmele talks voice pay.

Customers can ask Amazon’s virtual assistant about account balances, spending habits and financial questions that they may be too embarrassed to ask a human.

Machine learning can allow customers to take control of their data-driven decision making, including fraud, writes Mark Goldspink, CEO of The ai Corporation.

After blazing a trail in online and digital banking, Sweden's financial industry is now emerging as a pioneer in the use of artificial intelligence.

Luring developers from Silicon Valley and cloud computing are among the bank’s strategies for staying competitive in a changing tech environment.

Rising fraud rates in mobile channels have spawned a bumper crop of new tools to battle crime, but merchants appear to lack consensus on which ones are most effective.

Wirecard has released a flurry of products in recent months as it builds a global footprint, and its most recent effort focuses on risk management for small businesses that want to sell online.

Some bankers fear the use of artificial intelligence in detecting crime could catch innocent customers in a dragnet. Proponents say it can do a better job of spotting true criminals.

Once considered one of the strongest methods of ID, finger biometrics can now be copied and used to expertly defeat biometric authentication, writes Deepak Dutt, CEO and founder of Zighra.

U.S. Bank has begun using Einstein, Salesforce’s AI software, to give front-line staff insights into customer activity and recommendations. Other banks are likely to add similar tools.

The jury is still out on the future of mobile wallets, but a new digital option has started to share the spotlight: social messaging.

Convinced that clients want as much human interaction as ever, the Wall Street firm is using machine learning to help its financial advisers stay informed and work efficiently.

On the discussion table: Alipay, Jack Ma, blockchain, AI, building a true digital system, payments, financial inclusion.

The concept of digital payments doesn't often cross paths with the concept of robots moving autonomously through our world. But in a few cases, robots have been created to handle payments and deliver goods.