If your employees are unhappy, your customers will be the first to notice. Showing a little appreciation may be an investment in keeping both.

This type of fraud could increase as criminals become more sophisticated and look for new ways to land a payday.

Dealmaking had been sluggish until mid-July. Factors behind the uptick include uncertainty about both margins and loan growth.

You've made it to August: Ready to hit the beach or just hide somewhere and curl up with a good read? Here are 12 books that address any need: improve your leadership skills, revive unused parts of the brain, stretch your imagination, or laugh from the gut.

The San Francisco bank is moving two executives into new positions who will report to consumer banking head Mary Mack.

Banks are discovering that streamlining mobile apps and websites goes a long way toward improving customer satisfaction.

As management teams meet to set their priorities, there is a range of issues, including consolidation, cybersecurity and succession planning, that will likely come up.

Banks submit millions of Bank Secrecy Act filings each year, yet only a fraction are valuable to law enforcement.

Community banks shouldn’t wait for the Fed to create a new real-time payments rail when consumers are already flocking to other options.

The Arkansas company will pay $434 million for Landrum Co., which also has branches in Oklahoma and Texas.

The hack prompts renewed concerns about security of data held in the cloud; lawmakers acknowledge that Facebook’s proposed Libra cryptocurrency could have applications for law enforcement.

The Boulder, Colo.-based institution will now serve a dozen counties in its home state.

Financial institutions welcome regulatory feedback on their fintech offerings, but the industry wants the agency to waive enforcement for approved products.

The Louisiana company will pay $15 million in cash for Bank of York.

Building off the popularity of its personal financial management tool, HelloWallet, the Cleveland bank is now offering in-person financial checkups as a way to deepen customer relationships.

The Delaware company, best known for issuing prepaid cards, has ramped up commercial real estate securitizations. The shift promises to deliver big fees, but it could also cause headaches if defaults spike.

Among other things, the letter asked the regulators to ease requirements for a new community bank leverage ratio and analyze the impact of the pending CECL accounting change.

To combat the notion that regional banks’ tech offerings are inferior, the combined BB&T-SunTrust will have to go “toe-to-toe” with big banks, BB&T chief Kelly King said ahead of shareholder approval of the deal Tuesday.

A new study from WalletHub ranked each state according to the credit card debt consumers have racked up.

Credit unions will be covering a range of important issues, including community development and enterprise risk management, as they review their operations.