Banks are helping customers build healthy financial habits through their apps. The tools could also strengthen customer retention when rates go up.

Some execs have plenty to be sour about, but others are emphasizing the possibilities amid today's economic and political realities. Their contrasting mindsets were on full display at a Credit Suisse conference this week.

From grand openings to donations to assist life-saving research, credit unions are giving back in a big way.

Community banks should jump at the chance to show consumers and policymakers how different they are from big banks.

American Banker readers share their views on the most pressing banking topics of the week. Comments are excerpted from reader response sections of AmericanBanker.com articles and our social media platforms.

The story of MPESA, Kenya’s mobile money system, and how it came to partner with banks to give all people access to financial services.

The services that Kasisto, Personetics, North Side and Teller offer banks to automate interactions vary in their levels of personality and the workload they can handle.

The rise in home values is good news for homeowners looking to tap the equity in their homes to pay down debt or make big purchases, but some consumer groups fear it could lead to a new wave of loan defaults.

Mobile is taking the spotlight as fraudsters shift to account takeovers and e-commerce fraud in the wake of EMV chip cards taking hold at the physical point of sale.

Longtime TCF Chairman and CEO Bill Cooper, who died Tuesday at the age of 73, is being remembered as an innovator who never forgot where he came from.

The bank's board is considering whether to withhold bonuses for CEO Tim Sloan and Chief Financial Officer John Shrewsberry.

Sports stars face unique challenges obtaining credit, and bankers need to develop certain skills to successfully court those prospects.

One common fear is that going high-tech — which often includes a lot self-service — will chip away at the high-touch service CUs are known for, but it doesn’t have to be that way.

Sports stars face unique challenges obtaining credit, and bankers need to develop certain skills to court those prospects successfully.

Here are five ancillary business lines that lately have appealed to community banks pursuing new sources of loans or fee income.

CFO John Shrewsberry projects that legal costs and other expenses related to the scandal will swell to between $50 million and $60 million and remain at that level for the next several quarters.

Cooper built TCF into a Midwestern powerhouse by targeting what he called the “Joe Lunch-Bucket crowd.”

Credit unions are making commitments to honor and recognize the military and those that serve them as part of their focus on giving back to the communities they serve.

For a corporation, throwing out new propositions in the dark is a very expensive way to innovate.

The company will continue its push into select, economically attractive areas as it continues to scale back its branch count elsewhere.