Capital One

At a time when customers are rapidly switching to digital banking, scores of branches are closing. But many institutions — mindful that brick-and-mortar locations remain a critical sales channel — are also experimenting with physical layouts that are focused on technology and generally smaller than traditional branches. In some cases, they have even done away with employees. Here is a look at some of the designs that banks have built as they seek to fuse the physical with the digital.

Vacancies and rent-slashing have some banks worried that certain markets are overheating, but others say the decline in nonperforming loans is a sign the sector has never been healthier.

Problems with Amazon's cloud computing services caused major disruption across the Web on Tuesday, but Capital One says it cloud strategy kept things smooth there.

Lost in the battle between banks and retailers — which is being fought with renewed vigor in the early days of the Trump administration — is any consideration of how caps on interchange fees have affected consumer spending patterns.

Capital One co-founder Nigel Morris discusses how his venture capital firm, QED Investors, helps banks and fintechs better understand each other.

Banks are partnering with tech companies to win back some of the small-business customers that the industry lost to fintechs.

Regional banks don’t pose risks to the financial system that have caused concern among policymakers, executives of 18 banks told top Republican and Democratic lawmakers in Congress.

JPMorgan Chase and Wells Fargo are among the large institutions that are making fewer car loans amid intense price competition and concerns that lenders are at risk of bigger losses.

Some execs have plenty to be sour about, but others are emphasizing the possibilities amid today's economic and political realities. Their contrasting mindsets were on full display at a Credit Suisse conference this week.

The services that Kasisto, Personetics, North Side and Teller offer banks to automate interactions vary in their levels of personality and the workload they can handle.

Total loans rose 7%, but the provision for loan losses jumped 27% to $1.7 billion.

Capital One Financial in McLean, Va., is facing regulatory delays in its bid to buy a credit card business from the outdoor equipment chain Cabela's.