John Dugan in January will succeed Mike O’Neill, who recently turned 72 and under Citigroup rules may not seek re-election to the board.

Synchrony CEO Margaret Keane says plastic cards will be gone in five years; David Tyrie is succeeding the high-profile Michelle Moore as BofA's digital chief; Fed outlines a new approach for its post-crisis supervisory program; and more from this week's most-read stories.

Heightened competition from nonbanks, the rise of populism and the uncertainty surrounding Libor’s demise are just some of the short- and long-term threats facing big banks, risk executives say.

The bank saw value in Ondot Systems’ ability to empower customer analytics in card controls.

A group of large banks is using its considerable size and influence to build standards for trade finance, including agreements on payments processes, documentation and risk—giving the consortium its own ecosystem to counter the myriad forces in technology and e-commerce that threaten to upend traditional practices.

Wells Fargo, Bank of America, Citigroup and other banks have joined forces with fintechs and data aggregators to create the Financial Data Exchange, which aims to resolve the fight over sharing customer information.

In public, finance industry leaders have bailed on a key Saudi Arabian investment conference next week. Behind the scenes, dealmakers bringing in the hard cash are fretting — and still going.

Citigroup spent years reeling in customers with promotional rates, many of which have expired or soon will. The bank thinks it can keep a large number of those customers and make more money off of them.

Käthe Anchel is expected to help push Umpqua’s recent focus on what it calls the “human-digital” banking experience.

The interest-rate moves stoking President Donald Trump’s ire are also fueling Citigroup Inc.’s profits.

JPMorgan and Citibank post better-than-expected results; Adding workers and promoting its charitable efforts, the bank hopes to win favor.

The company’s stock plunges after Sarah Friar’s departure announced; the bank said it unintentionally withheld mortgage discounts from minority borrowers.

While the fintechs that offer merchant loans usually argue they’re lending to the ultra-small businesses that banks don't serve, competitive forces will bring the technology companies deeper into banks’ domain.

The third interest rate increase of the year could have a significant impact on banks' lending, deposit gathering and even M&A decisions. Here's what to expect.

The 2018 Most Powerful Women in Banking festivities kicked off Wednesday night with cocktails and conversation at the Alley Cat Amateur Theater in New York's Financial District.

To personalize products and services, banks are now tracking all sorts of alternative data sources, even the manner in which customers type in mobile banking apps.

An all-virtual future remains far off, as conversational programs still aren’t capturing the nuance of speech and chatbots have disappointed many customers.

The nation's largest bank overtook PNC Bank to snag the top spot in an annual study that evaluates satisfaction levels at the nation's six largest retail banks.

New data from the FDIC shows that banks with less than $10 billion of assets are ceding deposit share to their larger rivals. What can they do to keep pace?

Elinor Hoover's passion for helping women-run firms raise capital goes hand in hand with her mission to increase women's visibility within the upper ranks of Citi's management.