U.S. Bank, Bank of America and other firms are looking toward the day when the ultimate virtual assistant arrives, one capable of being personalized and working on any device.

Petal has received a $13 million funding round from Valar Ventures, a New York-based venture capital fund that specializes in financial technology, to use artificial intelligence to fill holes in legacy risk vetting.

Consumers are on the cusp of a seismic change in our relationship with the automobile, one that will have significant implications for stakeholders in the banking and payments landscape.

From a focus on integration to increased fintech cooperation and more, here's a preview of some of the tech trends that will shape how credit unions do business in the coming year.

The access Alexa gets by being built into users' home speakers and tablets is a delicate trust; if Amazon oversteps its boundaries, it might find Alexa gets muted or locked down.

Some banks are turning to artificial intelligence to help broaden their applicant pools and identify the candidates who display the passion, the aptitude and the leadership skills they are looking for.

How new developments on many fronts are going to affect the banking business in the coming year and beyond — and what bankers can do to prepare.

Compliance checks today are not continuous or automatic, even in the largest of global enterprises. Traditionally, compliance audits are performed by organizations just once a year when, in reality, they need to be continuous in order to be effective, writes Manoj Asnani, lead of product and design for Balbix.

With so much uncertainty, the only thing that's clear is how different the sector may look a year from now. Here's an overview of the leading trends in technology that will impact payments and banking in 2018.

From the identity of bankers in the 21st century to the regulatory turmoil in Washington to the huge impact of technology on the industry, readers expressed an array of strong opinions about what happened in 2017.

The digitally savvy lender MyBucks, which has lent money through a smartphone app and chatbots on WhatsApp and Facebook Messenger, could be a good role model for U.S. banks thinking of using AI in credit decisions.

With so much uncertainty, the only thing that's clear is how different the sector may look a year from now. Here's an overview of the leading trends in technology that will impact banking in 2018.

TD Bank's new lab seeks to divine the future of banking.

Brett King interviews Ben Goertzel, chief scientist of the robotics firm Hanson Robotics, about the strengths and weaknesses of Hanson’s humanoid Sophia robot.

Banks plan to spend more on blockchain and AI in the coming year, and appear willing to explore new technology partnerships.

Banks plan to spend more on blockchain and AI in the coming year, and appear willing to explore new technology partnerships.

BankMobile, the digital-only subsidiary of Customers Bank in Wyomissing, Pa., is planning to use software by Upstart to offer its first credit product to graduates and other young consumers with little to no credit history.

Key efforts for banks include developing AI applications, adding fintech allies and strengthening cyberdefenses.

In a move designed to strengthen its capabilities for integrated payments, processor and technology provider Total System Services has agreed to acquire Cayan for $1.05 billion. The news shortly follows another deal valued in the billions — Thales agreeing to buy the chip maker Gemalto for $5.4 billion.

Readers react to the change in tone at the Consumer Financial Protection Bureau, the launch of voice-command banking on Amazon’s Alexa, how regulation affects financial innovation and more.