Banking

The nation's largest bank overtook PNC Bank to snag the top spot in an annual study that evaluates satisfaction levels at the nation's six largest retail banks.

The information you need to start your day, from PaymentsSource and around the Web. Today: Hong Kong's getting a real-time transfer system; Zelle's bank network gets larger; Tesco faces a breach fine; Circle releases a stablecoin.

At Beth Johnson's insistence, the bank built an analytics platform that can anticipate customers' needs. It's an investment that is paying off in big ways.

Jefferson Financial Federal Credit Union will gain three locations, along with $138 million in loans, as part of the transaction.

Gov. Jerry Brown’s administration sent letters Wednesday to 20 nonbank lenders that charge triple-digit annual percentage rates to try to determine if their use of online referrals is steering borrowers into larger loans than they want or need.

Some lenders fear a moratorium on new participants, and other restraints, could be the beginning of the end for the agency's Community Advantage program.

A dozen additional credit unions have signed on with the service to help review vendor contracts in order to improve efficiencies and cut costs.

The House of Representatives passed two bills that would tie appraisal waivers for Small Business Administration loans to bank rules for commercial real estate loans, despite objections from the Appraisal Institute about its members being cut out of transactions.

A new Goldman Sachs initiative called "Launch with GS" aims to make venture capital and private equity investments in startups founded by women, says Stephanie Cohen, the company's chief strategy officer.

Sen. Warren proposes a bill that would extend the law to credit unions while stiffening penalties; the Spanish bank taps UBS’s Andrea Orcel.

When it comes to attracting millennials, mortgages could be the key to capturing this demographic for the long haul – provided CUs are willing to put in the work.

The information you need to start your day, from PaymentsSource and around the Web. Today: AT&T and Samsung sub team on parking tech; PayPal markets smartphone financing; SBI tests crypto payments; Mastercard's African expansion.

Chief Information Officer Amy Brady is revamping payments, commercial and consumer banking by not settling for the status quo.

New data from the FDIC shows that banks with less than $10 billion of assets are ceding deposit share to their larger rivals. What can they do to keep pace?

The plan identified five risk areas — including cybersecurity — that will be on the agenda for agency examiners next year.

The bank seeks to answer the threat posed by disruptors with quick online loans and a card that rewards small businesses for more kinds of spending.

The senator’s bill to reform the 40-year-old law and expand housing investments could gain clout as Democrats look to pick up congressional seats and she eyes a presidential run.

In our "On Life" series of videos, top banking executives like Goldman Sachs' chief strategy officer, Stephanie Cohen, answer three quick questions about themselves.

Gen Z recruits add a fresh perspective and provide a talent pipeline for the future, bankers say.

The $1.1 billion-asset credit union will move to Fiserv's DNA platform while implementing other services from the technology provider.