Consumer lending

Sandy Pierce's myriad responsibilities include managing Huntington’s 18 regional bank presidents, overseeing its private bank and leading all activities in Michigan.

Thasunda Duckett led Chase Auto Finance to record loan growth in her three-plus years as the unit’s CEO. Now she is looking to take JPMorgan Chase's consumer bank to similarly lofty heights.

Under Beth Johnson's leadership, Citizens has been building a database that is designed to reveal which customers are best suited for specific products.

The San Francisco bank has pulled in 10,000 new households with loan products geared toward young professionals.

LendingPoint, which caters to borrowers with damaged credit records, believes that traditional credit scores are overly pessimistic about the likelihood that certain borrowers will repay.

The Oregon bank has expanded the role of its chief credit officer to include oversight of risk management.

The Equifax breach has millions of Americans now thinking about freezing their credit to guard against identity theft. But those who act could be cutting themselves off from the nation's vast credit economy.

The CFPB has ordered National Collegiate Student Loan Trusts and its debt collector, Transworld Systems, to pay at least $21.6 million.

The online lender has accelerated its search for a permanent CEO and is said to be seeking someone with a history of success in banking.

In the string of scandals over how women are treated in the tech sector, SoFi is particularly egregious. Reese Witherspoon tackles the trouble with ambition for women. Plus, Edith Cooper and Lori Beer.

Department of Defense urged to exempt credit unions from July 2015 MLA amendments.

Brad Conner, the incoming chairman of the Consumer Bankers Association, says the government's record as a direct student lender leaves much to be desired.

Mike Cagney’s eventual successor will have to decide whether to continue his focus on rapid growth. Also on the table are strategic decisions about when to go public and whether to pursue a bank charter.

The Michigan company said the branch closures will save it $20 million a year. It also plans to devote fewer resources to indirect auto, where returns have trailed other lending categories.

Citigroup’s struggles with collections on certain types of retail credit card accounts have persisted in the third quarter, but it hopes to contain chargeoffs.

Millennials — many of whom joined credit unions in recent years as the movement's membership expanded — are relying more heavily on personal loans than their Gen X predecessors while paring back on credit cards and mortgages.

Readers opine on Square’s applying for an industrial loan company charter, the Federal Reserve’s role in faster payments, assumptions about operational security, and more.

It’s highly debatable whether the artificial intelligence engines that online lenders typically use, and that banks are just starting to deploy, are capable of making credit decisions without inadvertent prejudices.

Given the scale of damage to the region’s homes and cars, bankers are guarding against an expected spike in missed payments by extending loan terms, deferring payments and making other concessions.

The Wall Street giant on Wednesday played up its customer service skills, saying that representatives of its Marcus personal-loan unit answer calls within 10 seconds.