Core systems

Sioux Valley Community Credit Union and Coulee Dam FCU are set to convert to Fiserv's Portico platform.

In an investor-backed power play, the robo tech firm wants banks to turn to it instead of traditional core software providers as they upgrade to digital-banking-friendly technology.

Three years ago the core provider Finastra sought the help of Malauzai to meet customers' cutting-edge technology demands. This week, it bought the software maker.

The Virginia-based CU cited the need for greater automation to continue its growth.

Credit unions undergoing core conversions may stick with third-party vendors for certain services, but in some cases that can cause more harm than good.

Community banks count on personal service as a differentiator to win business. But legacy technology issues can get in the way.

The Minnesota-based credit union said its current system was not keeping up with the marketplace.

Several banks have reported digital service outages this year, but now there’s a detailed breakdown of one of them — and it shows that the damage goes far beyond reputation.

The small Illinois-based credit union credited better disaster-prevention strategies as one reason for the core conversion.

Users cite ease of use, ability to offer advanced products, services.