Core systems

The Minnesota-based credit union said its current system was not keeping up with the marketplace.

Several banks have reported digital service outages this year, but now there’s a detailed breakdown of one of them — and it shows that the damage goes far beyond reputation.

The small Illinois-based credit union credited better disaster-prevention strategies as one reason for the core conversion.

Users cite ease of use, ability to offer advanced products, services.

The Cleveland bank's CIO, Amy Brady, said it had to start replacing legacy systems now to position itself as a leader in the future.

Operations executives said in a recent survey that they have to modernize their back offices before they can meet their No. 1 goal: improving the customer experience.

Democratic infighting over a bill to curb the reach of the Dodd-Frank Act dominated discussion this past week, but Amazon still made waves in its disruptor role. Also: Our 'Best Fintechs to Work For' debuted.

The Golden Contract Coalition, formed in mid-2016 to get community banks better deals with the “big three” core systems vendors, said banks need help with buying from fintech sellers as well.

The Ontario-based CU will use Fiserv’s DNA platform to automate workflows.

CU in the heart of California’s Silicon Valley will change its core system this summer.

The European core systems vendor has been making inroads into the U.S. market in recent years.

The core processing CUSO had a "record year" in fiscal 2017.

Capital One became the latest bank to feel customers' online wrath last week after reports that some customers were being charged twice for debit card activity. But it was hardly alone.

Customers saw transactions recorded multiple times and experienced drained accounts and long hold times. It’s a warning to all financial institutions as they head further into mobile-only banking — glitches are more visible and painful and need to be addressed faster than ever.

Banks' embrace of open-source development could eventually go beyond creating tools and apps — to something far more radical.

From the identity of bankers in the 21st century to the regulatory turmoil in Washington to the huge impact of technology on the industry, readers expressed an array of strong opinions about what happened in 2017.

In a long-standing tradition, Credit Union Journal asked IT professionals to share the new things they’d like to have to help them have a successful new year. From data centers to more staff, their technology wish lists will keep Santa plenty busy.

After two century-old community institutions merged in 2010, they never suspected it would take seven years before their operating systems got along.

The Communal CU says it will automate processes, use data in strategic decisions.

Ventura, Calif.-based CU adding online, mobile banking.