Crime and misconduct

The bank plans to contact all customers who paid fees for rate lock extensions during a three-and-a-half-year period and to refund any who believe they should not have been charged.

Ocwen Financial reached a settlement with 10 states under which it can't acquire servicing rights for eight months but will not face any financial penalties.

Both former credit union employees are prohibited from participating in the affairs of any federally insured financial institution.

Armed heists are becoming less common, but the overall number of robbery attempts has ticked back up in recent years. The opioid epidemic is a likely reason, according to an industry expert.

Wells Fargo CEO Tim Sloan has told employees that a third-party review of unauthorized accounts will be published “within a few weeks.”

Chairman Stephen Sanger could step down ahead of the embattled bank's next annual meeting, according to a news report, clearing the way for the elevation of Duke, the current vice chairman and a former Fed governor and banking executive.

The half-dozen former credit union employees are barred form partcipating in the affairs of any federally insured financial institution.

Recent NCUA prohibition orders have included restitution payments ranging from $14 million to $18 million, but it remains to be seen whether such stiff penalties will curb the incidence of fraud at CUs.

This is the second consecutive month that restitution payments for accompanying prohibition orders have exceeded $10 million.

Retail banking chief Mary Mack made several changes, including restructuring leadership in the Western region, where some of the worst incidents in the Wells scandal were said to have occurred.

Brian Moynihan won praise from the Wells Fargo CEO for his handling of subprime, legal and other post-crisis issues during his first years as Bank of America's top executive.

A $26 million settlement by Santander Consumer is shining a light on the hard-to-measure problem of auto dealer fraud, while also raising questions about the adequacy of lenders' efforts to combat bad behavior.

The San Francisco bank is adding $32 million to a previously announced agreement, and also extending it back to 2002, in the wake of a report on the roots of the firm's sales scandal.

The man who took 11 Alabama Credit Union employees hostage during an attempted robbery in January has reportedly told police he needed the money to pay for court costs in in a separate criminal case.

The 110-page document offers plenty of new details about what went wrong at the megabank but may leave many wanting a truly independent investigation.

A review of activity that long ago would not shed additional light on the scope of misconduct in Wells Fargo's retail banking unit, CFO John Shrewsberry said in an interview.

The 110-page document offers plenty of new details about what went wrong at the megabank but may leave shareholders wanting a truly independent investigation.

A recent study concluded that financial advisers accused of misconduct are fired far more often when female, even though missteps cost less on average than those of male counterparts. Researcher Mark Egan explains the double standard.

The San Francisco bank is trying to turn the page with a new report that mostly pins blame on executives who have either left the company or been demoted, but the report shows the misconduct went further back than previously acknowledged.

Low scores make it harder for banks to get regulatory OKs to expand, but Wells is in retrenchment mode anyway.