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Market Intelligence:
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  • Charter conversions
    Baylands changes from ‘federal’ to ‘family’

    The $73 million CU is transitioning to a state charter to expand to other communities

    By Nathan DiCamillo
    October 24
    CUJ-BFCU 201710 (2).jpeg
  • CUs benefit by respecting consumers, not by forced arbitration

    Credit unions rely on a brand of fairness and trustworthiness, which would be severely weakened if more credit unions started using forced arbitration.

    October 24
    Martin Eakes
    Martin Eakes
    Self-Help Credit Union
  • Operations
    THINKing pays off for TruChoice FCU

    A project set up to improve processes and boost internal efficiencies has saved TruChoice FCU more than $116,000 per year and earned the credit union a Best Practices Award from CU Journal.

    By Nathan DiCamillo
    October 24
    The TruCHOICE FCU THINK Team.
  • Disaster recovery
    Why a disaster recovery plan shouldn't be a reactionary effort

    The devastation and loss credit unions saw following Hurricanes Harvey, Irma and Maria should be a wake call for all financial institutions to have respective disaster recovery plans in place, but oddly the opposite sometimes holds true.

    By W.B. King
    October 24
    Kirk Drake, founder of CU 2.0
  • Blockchain
    Credit unions gain access to one of world’s largest blockchain groups

    A new partnership between NAFCU and Hyperledger is said to be the first such alliance between the blockchain consoritum and a financial services trade association.

    freeman-lisa-2016-250.jpg
    By Lisa Freeman
    Former Editor in Chief
    October 24
    NAFCU President and CEO Dan Berger addresses the crowd during the trade association's 2017 Congressional Caucus in Washington.
  • Biometrics
    Biometrics add security, reduce time spent logging in

    Palm scanners for employee log-ins has not only increased data security, but it's also cut down the time employees were spending on authentication procedures.

    By W.B. King
    October 23
    Hughes Federal Credit Union Manager Mary Burruel using a Verifast palm-biometric mouse to authenticate at her desk.
  • Community banking
    It's in the bag: Credit unions in the community

    Feeding the hungry, celebrating branch milestones and other ways credit unions are giving back to the communities they serve.

    By Michael Bartlett
    October 23
    Eagle 091517.JPG
  • Consumer lending
    Challenge: Keeping up with members during the loan process

    Members want loans quick, fast and easy. Northrop Grumman Federal Credit Union has found a way to make that happen

    By W.B. King
    October 23
    Members of the Northrop Grumman FCU lending team.
  • Crisis Management
    Patelco CU puts wildfire relief plan into action

    Chief among the credit union’s aid efforts are low- and no-interest loans, and initiatives in concert with other area service providers.

    By Nathan DiCamillo
    October 20
    Patelco Credit Union employees gave out prepared packets to people in the community in the parking lot of it's Santa Rosa, Calif. branch.
  • Community banking
    Yes we can: Credit unions in the community

    Helping the less fortunate, honoring veterans, recognizing academic achievement and other ways credit unions are giving back to the communities they serve.

    By Michael Bartlett
    October 20
    Bronco 090817.JPG
  • Lending
    Greater Nevada Credit Union lending for a greater…Louisiana

    Greater Nevada Credit Union’s small business lending program has been showered with awards, including a CUJ Best Practices honor.

    By Michael Bartlett
    October 20
    Greater Nevada CU won the 2016 Lender of the Year award from Louisiana Economic Development and the U.S. Department of Agriculture for the CU’s role in supporting small businesses and Louisiana’s economy.
  • Wearable technology
    CUs embracing wearables as another aspect of digital wallets

    Some credit unions are beginning to offer payment services via wearable technologies, but many say it will take further declines in the pricing of those items before they are widely accepted by consumers or financial institutions.

    By W.B. King
    October 20
    Digital-priorities-CUJ-102017.jpeg
  • Auto lending
    GrooveCar adds 25 new credit union partners in Q3

    The 25 new CUs represent approximately 300,000 additional credit union members who will have access to the car-buying platform's services.

    By Palash Ghosh
    October 20
    Robert O'Hara is VP at GrooveCar
  • Financial reporting
    Louisiana credit unions delivered $1.5 billion economic impact: Report

    Study released by Louisiana CU League touts direct, indirect benefits to members.

    By Michael Bartlett
    October 20
    Louisiana-CUs-economic-impact-CUJ-101917
  • Technology
    Want great ideas from your staff? There’s an app for that

    In an effort to engage employees, Direct Federal Credit Union developed DirectThinker, an app that allows employees to submit ideas on how business operations could be improved.

    By W.B. King
    October 20
    A Direct Federal Credit Union employee using the DirectThinker app at a kiosk.
  • Financial regulations
    NCUA amends appeals process, seeks comment on stress tests, capital plans

    The regulator is moving forward with a plan aimed at making it easier for credit unions to challenge supervisory decisions.

    collins-brian-blog.jpg
    By Brian Collins
    Reporter
    October 19
    ncua 2
  • Growth strategies
    Targeting loans, checking helps grow membership

    Its efforts earned Financial Resources FCU a 2017 Best Practices Award from CU Journal.

    By W.B. King
    October 19
    Financial Resources FCU introduces promotional themes every four to six weeks. Each branch creates its own theme and then decorates, introduces associated tag lines and looks to tie into the featured giveaway or product.
  • Credit unions
    Happy International Credit Union Day 2017!

    In honor of International Credit Union Day 2017, here's a look at how CUs across the world are celebrating.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    October 19
    Bay FCU - ICU Day 2017 - CUJ 101917.jpg
  • CDFIs
    Illinois CU League launches Juntos Avanzamos partnership

    More than 20 different states are part of the Juntos Avanzamos network, with dozens of CUs participating from across the country.

    By Palash Ghosh
    October 19
    Illiana Financial CU in Chicago Heights celebrates "Juntos Avanzamos” designation
  • Law and regulation
    At NCUA briefing, CUs ask when will budget increases finally stop?

    Credit union representatives on Wednesday praised the regulator for its newfound willingness to hear their concerns on the budget, but emphasized that 10 years of budget increases – during which time the number of CUs has shrunk by a quarter – is enough.

    collins-brian-blog.jpg
    By Brian Collins
    Reporter
    October 19
    NCUA-budget-increases-2018-CUJ-101917.jpeg
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

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© 2026 Arizent. All rights reserved.
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© 2026 Arizent. All rights reserved.