Fee income

Net interest margin widened 12 basis points, too. Those lending results offset a decline in fee income at the Minneapolis company, which saw earnings rise 4%.

The bank plans to contact all customers who paid fees for rate lock extensions during a three-and-a-half-year period and to refund any who believe they should not have been charged.

House Democrats are lobbying for a bill to reform the way banks charge overdraft fees, but recognizing that Republicans are unlikely to take up the legislation, they are hoping the CFPB can act on its own.

The Cincinnati company has agreed to acquire Epic Insurance Solutions in Louisville, Ky., as it continues to build out its fee-based lines of business.

Quaint Oak in Pennsylvania is making a big push in real estate brokerage, a business that many state-chartered banks might think is illegal for them to pursue.

Financial Institutions will incorporate Robshaw & Julian into another firm it bought early last year.

Bank of America plans to provide a premium package that includes speaking directly to analysts, attending conferences and meeting senior executives of major companies and policymakers.

Bryn Mawr Bank has launched a mutual fund at a time when heightened competition and regulatory oversight are the norm.

Six states and D.C. still charge in-network fees when unemployed workers cash in assistance delivered through prepaid cards.

Announcing that a formerly free product or service will now cost money exposes banks to reputational risk. But the process doesn’t have to end in customers getting angry.