Mobile banking

When asked if other banks were being sued, USAA said the lawsuit names only Wells Fargo because the bank is one of the biggest adopters of remote mobile deposit capture and has failed to license the technology.

Redwood CU's home-grown pay-by-text solution won a prestigious award recently, but the credit union is already looking at ways to build even more functionality into it.

The firm graded bank and credit card apps on customer satisfaction, appearance, navigability, and availability and clarity of information.

The recent outcry over government use of Amazon's facial recognition software will force TD Bank, USAA and others to confront flaws in the technology that make it harder for women and minorities than white men to use mobile banking.

Shari Van Cleave, head of Wells Fargo Digital Labs, says the bank is experimenting with artificial intelligence and augmented reality to create new ways to present data to customers.

A new integration between Blend and Ellie Mae seeks to improve the use and accessibility of electronic mortgage documents, the latest in an ongoing industry effort to create a more simplified and consistent borrower experience.

The bank found that mixing personal finance management with positive reinforcement allowed it to appeal to younger customers.

Fintech challenger banks like Simple, Moven, Varo and Chime have faced separate headwinds in recent years. Here's how they’re taking up the charge again.

Regalii has changed its name to arcus and switched from cross-border bill payment to helping banks use tokenization to reissue lost, stolen or breached cards.

Mobile has been a boon for Cardlytics, which says more than half of the deals consumers choose now come from the mobile channel.

The irony of the explosive growth of mobile P2P is this: As consumers get more comfortable with paying one another through mobile devices, they're thinking of P2P less as a service that one should find within a bank's app.

The prepaid card issuer is attracting customers who are more inclined to seek it out through the app store.

Even as banks have built up their defenses, fraudsters continue to find new ways to try steal consumers’ identities to open accounts, take out loans or intercept payments.

The program has expanded to seek startups in Chicago and Wisconsin for mentoring and potential partnerships.

One woman's legal battle of more than a decade could develop into one of the biggest gender discrimination lawsuits to hit Wall Street. Bank of America faces a complaint after its sexual harassment ouster, and loses another top female executive. Plus, lots of tech initiatives.

Onboarding technology isn't enough if the account opening process is too cumbersome, a J.D. Power survey finds.

The Michigan bank hopes conversational technology can get customers to talk more freely about their financial health.

Because of the Durbin amendment, the once-prized asset has become an albatross. Spinning it off will remove a distraction and let management refocus on business banking.

Nine female crypto leaders are profiled in Glamour magazine. Nasdaq’s Adena Friedman can envision it being a crypto exchange someday. Some banks in Brazil show progress on overcoming a sexist culture. Also, moms react to Kate Middleton.

The California-based CU gave Credit Union Journal a behind-the-scenes view of what can be a painful process, while another expert offered best practices for CUs considering similar moves.