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As Internet of Things solutions become more commonplace in the home, the office and the car, voice interaction is the most likely channel for the next generation of commerce.
October 4 -
Citi’s innovation leader, Yolande Piazza, envisions reinventing the way the bank interacts with customers, so that it is part of their daily lives — always present, always intuitively easy and always helpful.
September 29 -
Diane Offereins manages relationships with 1,000 merchants and 3,300 financial institutions.
September 25 -
Heather Cox is USAA's first-ever chief technology and digital officer.
September 25 -
Yolande Piazze oversaw the rollout of Citi FinTech's first product in December 2016. Three months later, she was named the unit's CEO.
September 25 -
An integration with transfer company bux will remove navigation and manual processes for remittances to India.
September 21 -
With the integration to Payveris’ platform complete, FedComp will turn to enhanced digital payments for its credit union clients.
September 20 -
The company has used word of mouth for its marketing, but will use the new funds to reach different channels.
September 19 -
Systems that run cash management services were built decades ago and prioritized functionality over user experience. That is starting to change as banks invest more heavily in digital upgrades geared toward commercial customers.
September 13 -
The person-to-person payment service, the big banks’ answer to Venmo, is scheduled to launch a stand-alone app next week.
September 8 -
A new initiative from CO-OP Financial Services aims to help two CUs support MasterCard’s payments services for Garmin and Fitbit wearable devices
September 7 -
Long Game is a mobile app that uses games to encourage its users to build a nest egg. Its example holds lessons for banks that are struggling to capture more of their customers' attention.
August 23 -
When Apple or Google releases a new version of its operating system, banks are forced to respond by updating their mobile apps—running just to stay in place. Next month's release from Apple is especially challenging.
August 14 -
Great service is important, but in the changing financial services landscape, credit unions aren’t likely to get top-of-wallet status from members without a digital payments strategy.
July 26 -
Ingenico is using acquisitions to build scale and respond to the growth of new technology in the payment services industry.
July 20 -
JCPenney and Dick’s Sporting Goods were among the first to launch the new SyPi plug-in technology, with others expected to come on board soon.
July 10 -
Curve argues that as the number of cards in its app increases, the chances of choosing a wrong card for a payment become greater.
July 3 -
The iPhone is 10 years old. Here’s a look at some of the ways the Apple product and the boom in smartphones overall have shaped banking in the U.S. over the past decade.
June 29 -
More consumers will soon be able to withdraw cash at ATMs by using their mobile phones as a remote control via Cardtronics, which has decided to extend FIS Cardless Cash to all of its U.S. ATMs over the next two years.
June 29 -
Banks are making it easier to log in, adding expense trackers and simplifying payments as they try to get corporate clients to use mobile more.
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