Practice and client management

Community banks are increasingly turning to account onboarding technology to help them solve a growing problem — how to win new customers without opening physical branches.

A Virginia bank's decision to pursue a charter in North Carolina puzzles some observers, given the added complexity and costs.

The Alabama bank agreed to buy Peoples Bank for $23 million as part of a plan to target new Southeastern markets.

Gemalto is working with Lebanon-based areeba to test a biometric contactless Visa EMV card in the Middle East that uses a fingerprint to authorize transactions.

Gary Shook, who led Middleburg Financial before its sale to Access National, has become president of Blue Ridge's bank.

Instilling a love of books, providing financial education, rebuilding hurricane-damanged CUs and other ways credit unions are giving back.

Banks should rethink even existing services, such as the branch experience, said top executives at the Oracle Industry Connect conference.

From partnerships and donations to Reality Fairs and contests, here's how credit unions are giving back to their communities.

Stilwell Group is trying to win a board seat at Wayne Savings Bancshares.

The Chicago company said its decision was largely based on intense competition, very low margins and economic changes.

Paternostro has led the Westbury, N.Y.-based credit union for 32 years.

The 106-year-old bank is looking to raise $90 million, with plans to use half of the funds to redeem outstanding preferred stock.

Evelyn Canterbury is retiring from the Ohio-based CU after having been appointed CEO in 1982. The credit union's CFO, Paula Heitger, took the helm April 1.

The country's six largest lenders are approaching their strongest capital position since 2013, leaving them with enough resources to pursue acquisitions, buy back shares or build from within. That has the chiefs of Canada's big banks weighing options.

Credit union veteran Thomas Pisano will serve as president and work alongside CEO Dan Rourke until he retires early next year.

The credit union changed its name to reflect a wider field of membership.

Floodwood Area Credit Union and Northwoods Credit Union have completed a merger, with the resulting institution holding more than $110 million in assets and serving more than 10,000 members.

The Consumer Financial Protection Bureau on Wednesday asked for public input on the way it receives and processes complaints from consumers in what the agency said was a preliminary step toward making improvements.

The credit union will be the naming rights sponsor for the team’s new rooftop apartment deck.

It's not enough to say you provide excellent service. You have to define what it is in a concrete, measurable way to live up to that promise. Take these steps to do just that.