Practice and client management

The rules can be tricky, but social data can add lots of detail that can help prove identity and reduce fraud.

Citibank has launched Touch ID sensor authentication for its iOS mobile banking users in Hong Kong.

Wells Fargo chief Tim Sloan on Thursday downplayed the financial damage from the bank's phony-accounts scandal and insisted there is still a role for cross-selling if conducted properly.

An ACL client with hundreds of U.S. employees recently began requiring its workforce to use Uber for all business travel-related cab rides, after ACL revealed how Uber’s geolocation data could be correlated with the details of employees’ expense reports.

The guidebook is a project of the regulator’s Small Credit Union Learning Center.

Greenwood Credit Union, a $442 million institution based in Warwick, R.I., has appointed Frederick Reinhardt as president and CEO, effective November 1, succeeding Jim Irving, who will retire after 11 years of service.

The two institutions announced their plans to merge earlier this year.

The U.S. is the only industrialized nation without mandated paid parental leave, but innovative leave policies are an opportunity to attract and retain employees in a highly competitive industry.

An increasing number of shoppers use a mix of digital and in-store to research, shop and pay. Retailers must accommodate all three to stay relevant, according to Revel.

The state-chartered credit union's expansion plan was announced just days after regulators approved a rule broadening field-of-membership rules for FCUs.

All Seasons FCU served employees of HVAC manufacturer Carrier Corp., which announced its intentions earlier this year to close its Indianapolis plant.

TD Bank Group in Toronto will have a new president and chief executive for its U.S. banking unit next summer.

The popular “Young & Free” program is still widely utilized, but some CUs are crafting their own independent outreach programs and bringing in millennial staffers to run them.

The CU currently known as Mississippi Telco Federal Credit Union will change its name to Rivertrust Federal Credit Union effective Nov. 1, it said Friday.

Small businesses hungry for financing will quickly ditch a banking relationship if they are unhappy, according to a new J.D. Power report.

With compliance costs on the rise, some banks are looking at sharing staff -- a move CUs have utilized for many years.

Anheuser-Busch Employees' CU, Catalyst Corporate, Tropical Financial CU and Tulsa Federal have all taken an ownership stake in MDC.

Dover Federal Credit Union in Dover, Del., has appointed Chaz Rzewnicki as chief executive officer of the $445 million-asset institution.

This week’s CUES CEO/Executive Team Network has focused on how credit unions can continue to build better cultures of leadership within their organizations. Here are just a few tips from the pros.