Social media

Shortly after spinning off PayPal, eBay shed another unit, the e-commerce powerhouse Magento Commerce, which is working to spread its wings beyond its core specialty of e-commerce sites.

Square is in talks to acquire Yik Yak, which operates location-based anonymous social network popular among college campuses, reports CNBC.

American Banker readers share their views on the most pressing banking topics of the week. Comments are excerpted from reader response sections of AmericanBanker.com articles and our social media platforms.

Facebook and Twitter are ubiquitous, but what are the trends of tomorrow – and how can credit unions get a jump on those trends today?

With an estimated 90 percent of credit unions on Facebook or Twitter, experts offer tips on how credit unions can best manage the two dominant platforms in a constantly evolving social media landscape.

Credit unions are sitting on a wealth of data from social media channels. The trick is sifting through the noise to find it—and use it.

U.S. Bank has gone from monitoring Yelp to working with the technology firm ReviewTrackers to monitor customer comments on 23 sites.

Firms need to evaluate risks ranging from hackers spreading false information about the bank to an executive’s inappropriate social media posts.

Banks are unlikely to develop their own social media platforms, but they may have a chance to overtake this market by customizing the smartphone's keyboard app.

Financial services companies such as PayPal, Lydia and RBC are testing chatbots on platforms such as Slack and Facebook Messenger.