Traditional institutions shouldn’t just develop stand-alone online banks on top of existing infrastructure. They’d be best served building these “parallel” banks from the ground up.

His knack for public policy, dedication to technological improvements once considered the province of big banks, and willingness to tear up a business model that he and his father built make him our top Best in Banking honoree.

The Michigan company has committed $50,000 to the partnership over the next two years amid a big push to modernize its product and service offerings.

There's never a good time to expose customer data, but the incident Amazon disclosed Wednesday could upend two major events: Black Friday/Cyber Monday and a reported effort to get merchants to accept Amazon at the point of sale.

MyBucks and its New Finance Bank subsidiary have opened 4,200 digital banking accounts and provided 72 loans at a Malawi branch said to be the first of its kind in a refugee camp.

Across all age groups, many consumers still prefer shopping in stores for various reasons. But even when going into a brick-and-mortar store, these consumers don't leave their digital habits behind; many still prefer to pay by mobile or wearable when the option presents itself.

From digital assistants and new branching strategies to revamped hiring processes and improved cybersecurity, these are the winners of the 2018 Best Practices Awards.

In a push to be on the leading edge of technology, Tennessee-based Enrichment Federal Credit Union launched a service through Amazon's Alexa by first making sure employees knew what to do.

Ron Quaranta and Steve Ehrlich with the Wall Street Blockchain Alliance talk about what’s working and what’s not with financial services blockchain projects.

Are midsize banks in position to disrupt, or are they investing billions in technology because they can’t afford not to?

The Wikibuy purchase follows acquisitions of a personal financial management provider and a firm that helps digital shoppers get price adjustments.

Neobanks create lots of buzz — and command the attention of venture capital firms — but there are questions about how big of a threat they pose.

Using machine learning to analyze payment data, the latest technology automates workflow and decisions, making fraud detection quicker and more efficient, writes Steven Goddard, product manager for risk at The ai Corporation (ai).

The new promotion illustrates how banks are going beyond traditional advertising as they try to find something that customers will share on their own.

The Wisconsin-based institution has seen a 10 percent boost in loan volumes since implementing a new e-docs platform last year.

In a bid to help younger consumers, CommunityAmerica Credit Union’s new FAFSA chatbot can answer more than 400 questions about applying for federal student aid.

Earlier this year Ripple announced that it has dedicated $50 million toward the University Blockchain Research Initiative, partnering Ripple with 17 universities around the globe from the U.K. to Brazil, with the aim of accelerating new innovations in blockchain and cryptocurrencies.

AI-driven analytics can help both pure-play and brick-and-mortar brands understand the frustrations of their users at an elemental level — which buttons remain unclicked, which form fields make them leave, and which customer paths are dead ends, writes Jonathan Cherki, CEO and founder of ContentSquare.

Andrew Keys, co-founder of the venture capital firm ConsenSys Capital, has a vision of the future bankers might find chilling, in which banks and other middlemen are cut out of financial services.

Starbucks has established itself as a model for mobile payments among coffee drinkers, but Barclays is partnering with a U.K. coffee chain to take it a step further by bringing the coffee cup itself into play.