Workplace culture

As the pandemic continues to weigh on us all, BlueVine shares how it is putting employees first.

Amaryllis Fox, former CIA Clandestine Service Officer, offers powership insights into leadership lessons gained from serving in conflicts across the globe. Using experiences from her overseas operations she will provide an inside look at the CIA’s practice of “red-teaming,” and how this practice can help negotiations and resolve conflicts, build empathy, and empower teams to work together.

The hurdles faced by Black professionals who break into the financial services belie the notion that their small numbers at the industry’s top ranks are a pipeline problem.

Opening a bank or investment account — or even securing employment in a racism-free workplace — is out of reach for many Black Americans.

Kleber Santos will be responsible for building a more inclusive workforce and designing products that meet the needs of a broader, more diverse range of customers.

The New Hampshire bank’s storytelling programs have helped staffers establish relationships that go far beyond water cooler talk.

Rick Wardlaw at Bank Independent in Alabama gets results by adhering to the servant-leadership model.

A look at what some of the nation's largest credit unions are doing to take care of those who take care of their members every day.

The percentage of institutions in the Best Credit Unions to Work For rankings that provide formalized diversity training continues to rise each year, reflecting a growing awareness of the issue within the industry.

How mid-size institutions are making a difference for employees and keeping workers engaged during the pandemic.

The company has been experimenting with ways to recruit more women and minorities, including a program to hire professionals who had left banking. But CEO Charlie Scharf’s reference to “a very limited pool of Black talent” for important jobs may make it harder for Wells to meet inclusion goals.

Under fire for saying that the potential pool of talent is "limited," CEO Charlie Scharf issued a memo to employees Wednesday acknowledging that his words reflected his own "unconscious bias" and vowing to improve diversity in the bank's leadership.

With staff scattered between working at home and in the office, management at many institutions has taken steps to revamp intranets and launch employee-only Facebook groups to keep their workforce connected.

More than a dozen institutions made the ranking this year in this asset category range.

Sergio Ermotti joined JPMorgan Chase's Jamie Dimon in expressing concern about the long-term consequences of remote work.

The annual ranking, a collaboration between Credit Union Journal and the Best Companies Group, involves surveying employees and reviewing each institution's workplace policies.

The new order is the strongest move yet by a U.S. bank to require employees to return to the workplace.

A report from the trade group, released Tuesday, follows a June resolution from its board of directors recognizing historic, systemic and institutional racism in the U.S.

Some institutions have long worked to recruit a diverse workforce and address discrimination but these initiatives have taken on greater importance as protests have highlighted racial inequality.

Recruiting directors from a variety of backgrounds is a challenge familiar to many credit unions. A member of one of the nation's largest CUs is calling for that institution to address the problem.