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Bonnie McGeer

Recent Stories From this Author

What It Takes to Be One of the Best Banks to Work For
August 26, 2015 If you want your bank to be one of the best to work for, you can pick up a lot of pointers from those in our third annual...

Innovate Your Way to a Better Reputation
June 25, 2015 nnovation consultant Larry Keeley says banks are about to undergo some dramatic changes that will in turn change how people...

The Simplest Way to Boost Reputation Is Always Treat Customers Fairly
June 25, 2015 Doing the right thing by customers — like giving them a day to replenish accounts they have overdrawn — crimps profits in the...

Bank Reputations on the Rise, Our 2015 Rankings Show
June 25, 2015 In a milestone for our annual reputation survey, eight regional banks achieved 'excellent' scores, partly because of a renewed...

More Double-Digit Goodness: Our 2015 Ranking of Mid-Tier Banks
May 25, 2015 Higher loan demand is helping banks and thrifts with $2 billion to $10 billion of assets improve their profitability. Of the...

Could Any Other Business Do This and Survive?
April 27, 2015 For all their talk, banks are still sorely lacking when it comes to creating a great user experience in their digital...

What the Top 200 Publicly Traded Community Banks Do Better Than Peers
April 27, 2015 Here's our annual list of the most profitable 200 publicly traded community banks and thrifts, with an analysis of how they...

Put Some Power into 'Financial Empowerment'
February 23, 2015 Could getting people to save more money be as easy as changing around the office furniture? Based on Emily Garbinsky's...

Banking Is Changing Faster than You Can Say 'Alibaba'
December 28, 2014 Apple took only seven years to become the world's largest music retailer and Alibaba, often described as the Amazon of China,...

Deal with the Brain Drain
December 28, 2014 With the mass exit of Baby Boomers looming, make sure succession planning goes far deeper than the C-suite.

The Art of Creating One of the Best Banks to Work For
October 26, 2014 Avenue Bank's Ron Samuels says sports teach young people to work toward goals and manage their emotions — traits he likes to...

Editor's Note: Inspiration is the Antidote for Discouragement
September 21, 2014 If women’s progress in the industry is giving you a sense of 'two steps forward, one step back,' this group of extraordinary...

Just Treading Water? Our 2014 Ranking of Mid-Tier Banks
July 27, 2014 Performance among banks and thrifts with $2 billion to $10 billion of assets has not changed much over the past year, judging...

A Nor'easter of Dividends: Banks with the Highest Dividend Yields
June 22, 2014 Though dividend yields in the banking sector aren't what they used to be before the economic crisis, the pall is long gone. We...

How to Win Over Branch Staff When Switching to the Universal Banker Model
May 27, 2014 WSECU, a credit union that has replaced tellers with universal agents, offers a case study in how to sell the concept to...

Rising Tide: The Top 200 Community Banks
April 27, 2014 The most profitable 200 community banks and thrifts as ranked by three-year average ROE.

In Bank M&A, Pricing is the Big Hurdle Now
March 23, 2014 With so many willing buyers and sellers, why isn't there more bank M&A?

P2P Lending: 2B or Not 2B?
February 24, 2014 Though still a microscopic part of the estimated $11 trillion consumer lending market, peer-to-peer lending is going to matter...

Red Flag Redux for Banks' CRE Levels?
February 24, 2014 As commercial real estate lending gained momentum in 2013, so did the percentage of banks with CRE concentrations. We measure...

Why Banks Need to Budget for Innovation
January 3, 2014 State Bank Financial in Atlanta was able to fund an unexpected app for commercial clients because it took a fluid approach to...