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Bonnie McGeer

Recent Stories From this Author

Innovate Your Way to a Better Reputation
June 25, 2015 nnovation consultant Larry Keeley says banks are about to undergo some dramatic changes that will in turn change how people...

The Simplest Way to Boost Reputation Is Always Treat Customers Fairly
June 25, 2015 Doing the right thing by customers like giving them a day to replenish accounts they have overdrawn crimps profits in the...

Bank Reputations on the Rise, Our 2015 Rankings Show
June 25, 2015 In a milestone for our annual reputation survey, eight regional banks achieved 'excellent' scores, partly because of a renewed...

More Double-Digit Goodness: Our 2015 Ranking of Mid-Tier Banks
May 25, 2015 Higher loan demand is helping banks and thrifts with $2 billion to $10 billion of assets improve their profitability. Of the...

What the Top 200 Publicly Traded Community Banks Do Better Than Peers
April 27, 2015 Here's our annual list of the most profitable 200 publicly traded community banks and thrifts, with an analysis of how they...

Could Any Other Business Do This and Survive?
April 27, 2015 For all their talk, banks are still sorely lacking when it comes to creating a great user experience in their digital...

Put Some Power into 'Financial Empowerment'
February 23, 2015 Could getting people to save more money be as easy as changing around the office furniture? Based on Emily Garbinsky's...

Banking Is Changing Faster than You Can Say 'Alibaba'
December 28, 2014 Apple took only seven years to become the world's largest music retailer and Alibaba, often described as the Amazon of China,...

Deal with the Brain Drain
December 28, 2014 With the mass exit of Baby Boomers looming, make sure succession planning goes far deeper than the C-suite.

The Art of Creating One of the Best Banks to Work For
October 26, 2014 Avenue Bank's Ron Samuels says sports teach young people to work toward goals and manage their emotions traits he likes to...