While Rocket increased 15 points, it slipped to 11th overall as other mortgage lenders had higher customer service score growth, J.D, Power said.
The latest generation of anti-money-laundering software uses agentic AI to help alleviate AML alert fatigue. Experts say this use of the technology is promising, though they offer some caveats.
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The embedded banking services Amazon offers to third-party sellers come from the hidden hand of JPMorgan Chase's corporate payments arm, which markets its services to e-commerce platforms on a white-label basis.
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Bolstered by healthy first-quarter global card-spending trends, Mastercard is focusing on opportunities outside the U.S., including a unique card-processing arrangement beginning this month in China.
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The Bank of England set a date of March 2025 for local banks to establish operational resilience plans, Ant Group is using artificial intelligence to aid shopping, and more.
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Morgan Stanley Smith Barney has caught the spotlight — and some scrutiny — with its strategy to give advisors more access to social media.
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Vanguard and TIAA-CREF stand out in terms of offering research and trades via mobile devices, according to Corporate Insight.
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Banks are offering consumers as much as a 6% return on certain U.S. checking accounts, a Bankrate.com survey found.
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With long-term interest rates at historic lows, mortgage refinancing is coming on strong. But that additional revenue may not be enough to offset net interest margin pressures and lost servicing income.
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Though advocates and industry are rarely aligned, they are starting to coalesce around a plan that would call for the elimination of the CFPB’s 43% debt-to-income limit as part of its qualified mortgage rule.
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Santander Bank's U.S. unit will be eliminating 80 mortgage-related positions as it withdraws from the third-party origination sales channel and refocuses on producing home loans through its branch network.
Bankers are increasingly turning to their compliance teams to gain insights about customers for business purposes. Compliance officers, meanwhile, are turning to technology to fulfill their heightened roles.
Lower interest rates could bolster loan demand, credit quality and securities portfolios. But they could also curb lending profitability faster than they ease deposit costs, crimping net interest margins and eating into near-term profits.
SEC Commissioner Hester Peirce said it was important for the agency to not stifle innovation through its regulatory approach.
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Depositors' trust in their banks — and banks' trust in their customers — is the cornerstone of finance. The demise of Silvergate, Silicon Valley and Signature has demonstrated how fragile that trust can be, and how difficult it will be for regulators and bankers to win it back.
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A community bank executive reflects on the leadership rules he has gleaned from the quirky television hit about an American football coach trying to navigate English Premier League soccer.
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Federal banking regulators should allow banks to receive Community Reinvestment Act credit for making loans to community news organizations.
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The Pittsburgh-based bank said Friday that it will focus on building 300 branches in high-growth markets by 2030. It also minimized the prospects for another acquisition on the heels of its recent deal for Colorado-based FirstBank.
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Consumers' and merchants' penchant for 0% loans are boosting the buy now/pay later lender in its first fiscal quarter ended Sept. 30, as gross merchandise volume hit a record.
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HoldCo Asset Management drops its pursuit of proxy battles with Columbia Banking System and First Interstate; Cape Cod's Mutual Bancorp prepares to acquire Bluestone Bank; Servbank HoldCo announces plans to acquire IF Bancorp; and more in this week's banking news roundup.
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Treasury market bulls and bears fought to a draw this week as conflicting private-sector data on the health of the US labor market left expectations for another Federal Reserve interest-rate cut in December in limbo.
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Capital One must reengage in settlement talks with lawyers for savings account holders after a judge found that an agreement between the two sides wouldn't provide adequate compensation to customers who were allegedly victimized by the bank.
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Eric Girard, who became the bank's head of embedded banking and co-head of commercial product in October, is aiming to make the technology more accessible.
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Earned wage access provider EarnIn, which historically has been known for direct-to-consumer EWA, is now offering a payroll software solution. The move comes as consumer advocate groups step up efforts for stricter regulation of the industry.
As the political dispute drags on, there are implications beyond government disbursements, potentially harming corporate cash positions and the larger economy, according to payment experts from Billtrust and research firms.
The 23rd annual ranking of women leaders in the banking industry.
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