Under Smith's leadership, 56% of Zion's workforce uses generative AI for routine tasks such as reviewing contracts and prioritizing emails.
A TD Bank survey found a massive increase in the ranks of people who talk to ChatGPT about their finances. Ted Paris, the bank's head of AI, says banks still have an opportunity here.
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In her day-to-day job directing activities at the card network's Start Path accelerator, Sabrina Tharani helps nurture companies that are developing new payments products and services.
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The bank hasn't explained why person-to-person payments, bill processing and account-transfer services went down for parts of two days this week. But observers suspect glitches in its legacy systems could occur at other financial institutions and increasingly affect real-time payment networks.
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Despite a sharp drop in spending and rising delinquencies during the second quarter, the issuer's stock rose on news of lower debt, rising deposits and a new private-label partnership with Dell Technologies.
Research, insights and data on how banks and financial institutions are using AI can now be found in a new location on American Banker.
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FBI raids seeking documents from three hedge funds are related to a series of insider trading investigations being directed by the office of Manhattan U.S. Attorney Preet Bharara, according to a person familiar with the probes.
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Counselors have typically been young, about 30 on average, but according to David Jones, the president of the American Association of Independent Consumer Credit Counseling Agencies, more older people are entering the field.
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As it readies for a massive pruning of its mutual fund family, Columbia Management Investment Advisers is promising a stronger, more affordable lineup.
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Risk management and technology systems at the Federal Housing Administration lag decades behind Fannie Mae and Freddie Mac and desperately need to be revamped, according to a top official at HUD.
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The bill aimed at helping struggling homeowners also requires documentation of servicer behavior and FHFA evaluation of the services provided to borrowers.
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No plan will be implemented as long as Fannie Mae and Freddie Mac remain in conservatorship, but a capital framework for the companies could still have a substantive impact.
After being undercapitalized for decades, some minority-led banks finally got large capital infusions in the wake of George Floyd's murder. But higher interest rates have made it harder for them to gather the deposits they need to boost lending substantially.
The SEC chair's ambitious agenda drew fierce resistance from Wall Street and the crypto industry.
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Variables unique to the past year, such as the effect of government stimulus, are not fully considered in typical credit scores. For a more complete picture, the industry should accelerate a digital transformation in scoring models.
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Companies that can pay people quickly and flexibly will have an advantage, says Payslip's Fidelma McGuirk.
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To embrace social commerce, merchants should prioritize data privacy, communication of delivery timelines and a seamless checkout experience.
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Federal Reserve Chair Jerome Powell said there was a "high degree of unity" among committee members during this week's Federal Open Market Committee vote. Out of 12 FOMC members, 11 voted for a 25 basis point cut.
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The Federal Open Market Committee's decision to reduce interest rates for the first time in nine months lifted bank stocks Wednesday. The 25-basis-point reduction could lead to net interest income headwinds now, but loan growth later, analysts said.
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Community Financial in Syracuse has made its biggest investment ever in an outside company, taking a $37.4 million equity stake in an insurance provider that focuses on the rental housing market.
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St. Cloud Financial Credit Union will be issuing its own stablecoin at the end of this year, becoming one of the first U.S. credit unions to do so.
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Creditors of the subprime auto lender Tricolor, which filed to liquidate in bankruptcy this month, are staking their claims on the company's remaining assets.
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The two BNPL giants' pay-over-time loans will now be available for in-store purchases on Apple Pay in a move to capture more sales at brick and mortar stores.
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A global focus is no longer a nice-to-have. Every deal requires a worldwide lens—crucial with $50 billion worth of them projected over the next 12 months.
Volunteering for more responsibilities put this tech exec in line to run software projects of increasing importance to her bank.
The 23rd annual ranking of women leaders in the banking industry.
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