Bank of America was the leader in this study, with Rocket as the only nonbank mortgage lender which got a score higher than the industry average.
Royal Bank of Canada has found a unique solution to keeping its tech-savvy interns from moving on — using a new technology that matches young employees with more seasoned people to set up career mentoring chats over coffee.
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New York State Gov. Kathy Hochul has codified how buy now/pay later lending will operate in the state, taking a heavier hand as the Consumer Financial Protection Bureau loosens its grip under President Trump.
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Chargebacks are a growing problem, but there are steps banks can take to keep losses from spinning out of control.
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The 29 companies that made this year's list offered flexible work schedules, generous amounts of paid time off and fun activities to keep employees happy.
President Biden has directed government agencies to develop new rules on protecting privacy and security, preventing intellectual property theft, reducing bias and more in banks' use of artificial intelligence models.
The Dallas-based company's broker-dealer arm, Texas Capital Securities, has also made several recent hires as it continues to expand its capabilities.
Bank groups, especially those representing the largest institutions, did little in the way of a public campaign against the provisions in the stablecoin bill that could disintermediate traditional banking, but are picking up steam for the upcoming market structure fight.
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It won't be cryptocurrencies or central bank digital coins that revolutionize global finance, but rather banks offering deposit tokens that have many of the benefits of both.
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The Consumer Financial Protection Bureau is in the business of promoting economic justice. A second Trump administration might permanently damage the agency's ability to deliver for American consumers.
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Around the world, low-income communities are routinely cut off from modern payment infrastructures, causing serious economic harm. We must work toward a future in which they are included.
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Financial institutions see an opportunity to nab scale after years of tepid dealmaking, but investors are pushing back against such efforts out of concerns about shareholder value.
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The global bank created an educational campaign designed to alert customers to the risk of AI-generated scam advertisements on social media.
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The Wisconsin-based regional bank plans to acquire American National Corp. in an all-stock transaction valued at $604 million. It is Associated's first acquisition announcement since Andy Harmening became CEO in 2021.
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After Citizens CEO Bruce Van Saun announced a company-wide AI makeover, Chief Information Officer Michael Ruttledge told American Banker about what's happening under the hood.
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The Consumer Financial Protection Bureau and its union filed legal briefs Friday after a district court judge asked if a preliminary injunction aimed at preventing a mass layoff is still in effect.
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The latest linkup with the software provider Wave gives Fundbox access to more than 350,000 potential borrowers. It's the fourth major partnership that Texas-based Fundbox has announced in 2025.
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Noelle Acheson shares her top 4 stablecoin trends of 2025 and what they taught us about the changing nature of money.
The 23rd annual ranking of women leaders in the banking industry.
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