Kristin Broughton

Long before she set out to reshape CIT Group, Ellen Alemany accepted her first job as a bank CEO — on the eve of the mortgage meltdown. A big lesson that has stuck with her since then is the importance of communicating clearly and constantly with employees.

Hannah Grove has made it her mission to "eradicate jargon" at State Street, in an effort to make the company more acceible to its customers and easier for the public to trust.

Barb Godin is one of two women on the 15-member operating committee at Regions Financial.

For Sandie O'Connor, the importance of sponsoring talented young women in banking is personal.

Diane Schumaker-Krieg knows firsthand that fear can lead to innovation — and, for her, the beginning of a career in research.

The Dallas company has extinguished talk of a potential sale after aggressively cutting costs over the past year. But concerns about its future — including its ability to find new sources of revenue — remain.

The Cincinnati company has agreed to acquire Epic Insurance Solutions in Louisville, Ky., as it continues to build out its fee-based lines of business.

The New York bank has prided itself on its ability to grow organically, but CEO Joseph DePaolo hinted Wednesday that M&A could be in its future.

JPMorgan Chase CEO Jamie Dimon predicted Tuesday that the market for bitcoin is on the verge of crashing, saying it was even worse than the infamous Dutch Tulip bubble.

Tim Sloan told investors Tuesday that Wells Fargo could uncover more examples of financial harm to its customers as part of its ongoing review of its sales practices.

CIBC's Victor Dodig has big plans for the U.S., but other bank execs speaking at an investor conference Monday warned of risks in certain sectors.

But the Wayzata, Minn., company is not out of legal hot water, as a judge let stand some charges that it violated a provision in the Dodd-Frank Act that prohibits using deceptive practices to sell consumer products.

The portfolio of conforming loans is currently being subserviced by Nationstar Mortgage Holdings on behalf of Seneca Mortgage Investments.

The Wall Street giant on Wednesday played up its customer service skills, saying that representatives of its Marcus personal-loan unit answer calls within 10 seconds.

The Providence, R.I., company said Wednesday that it has launched its robo adviser in an effort to make inroads in serving “mass affluent” customers.

JPMorgan Chase and Bank of America were among those institutions speaking out about President Trump's plan to terminate legal protections for young, undocumented immigrants who arrived in the country as children.

What does it take to become a big-bank CEO? An appreciation of history, philosophy and the liberal arts, apparently.

Pain stemming from slow U.S. commercial loan growth has spread north of the border, contradicting the yearslong narrative that Canadian banks are relying on their U.S. operations to offset economic problems at home. However, TD and BMO executives said this week there is still upside in U.S. consumer banking.

The Pay It Plan It feature allows customers to create payment plans for individual purchases, similar to personal loans. The plans include a fixed fee and no interest.

Powell downplayed fears about subprime auto lending, saying he aims to improve Santander Consumer's compliance culture, beef up customer services and expand its relationship with Chrysler Capital.