Consumer banking
Consumer banking
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As some lenders exit indirect auto lending, those that stick around have an opportunity to control pricing and reach more customers.
December 7 -
The Delaware bank will process payments and provide debit card sponsorship services for SoFi Money, which is set to debut next year.
December 7 -
Dennis Zember, Ameris' chief operating officer, was named CEO of the company's bank. Edwin Hortman Jr. will continue to run Ameris.
December 7 -
Bank of America is launching several upgrades to its mobile app meant to make the product more fun and essential to customers' daily lives. It is also expanding digital-only branches through which customers communicate with staff by video.
December 7 -
PNC's new consumer lending platform will be marketed on a national scale.
December 7 -
The $32 million purchase of Sunshine Financial will provide First Bancshares with its first branches in Tallahassee, Fla.
December 6 -
On Sep. 30, 2017. Dollars in thousands.
December 6 -
On Sep. 30, 2017. Dollars in thousands.
December 6 -
Bigger rivals are making inroads into small banks' bread-and-butter business line, yet the leaders of three community banks say they just need to keep doing what they do best — personal service — but work harder at it and incorporate new technology.
December 6 -
The key, experts say, is ensuring that staff makes members understand the reasoning behind the changes and making them feel like a part of the process.
December 6 -
After two century-old community institutions merged in 2010, they never suspected it would take seven years before their operating systems got along.
December 6 -
In our quest to solidify and improve customer satisfaction, we should not set up systems that have our teams more focused on manipulating scores than actually earning them.
December 6 -
Critics argue that the consumer bureau's independence is being undermined, and they worry that a precedent is being established that could hamper the autonomy of other U.S. financial regulators.
December 5 -
The Tennessee company also set high expectations for revenue opportunities while projecting it will deliver a 15% return on equity in 2019.
December 5 -
Washington State Employees Credit Union has reduced staff by attrition by 16 percent since 2013, saving enough money to pay the costs of modernizing at least one branch.
December 5 -
Eagle Bancorp vigorously defended itself after a potential short seller made claims of dubious insider dealings, pushing back harder than many banks have in the past.
December 5 -
Recent growth has come through acquisitions, including the 2015 purchase of a transportation finance business from General Electric and the 2011 takeover of Milwaukee-based Marshall & Ilsley.
December 5 -
The 2018 gubernatorial race will be watched closely both by bankers and consumer advocates to see whether Cordray's leadership of the Consumer Financial Protection Bureau becomes a campaign asset or a liability.
December 5 -
The company agreed to buy TCSB Bancorp, the parent of Traverse City State Bank, for $63 million.
December 5 -
Colonial Savings founder James S. DuBose died after a yearlong battle with cancer. He was 93.
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