Alpine Bancorp. in Illinois made its sale a highly inclusive process, forming a special evaluation team of senior leaders to help top management review offers.

Eureka, Calif.-based credit union will expand to Arcata.

We entrust tech firms with vast amounts of information about our daily lives, with an expectation that they will safeguard it. But have we become too casual in the trust we place with them in exchange for more personalized experience and convenience?

The company has been working to address an informal agreement with regulators tied to Bank Secrecy Act compliance.

The fires are raging in Los Angeles and Ventura counties, prompting California's governor to declare a state of emergency.

As some lenders exit indirect auto lending, those that stick around have an opportunity to control pricing and reach more customers.

The Delaware bank will process payments and provide debit card sponsorship services for SoFi Money, which is set to debut next year.

Dennis Zember, Ameris' chief operating officer, was named CEO of the company's bank. Edwin Hortman Jr. will continue to run Ameris.

Bank of America is launching several upgrades to its mobile app meant to make the product more fun and essential to customers' daily lives. It is also expanding digital-only branches through which customers communicate with staff by video.

PNC's new consumer lending platform will be marketed on a national scale.

The $32 million purchase of Sunshine Financial will provide First Bancshares with its first branches in Tallahassee, Fla.

On Sep. 30, 2017. Dollars in thousands.

On Sep. 30, 2017. Dollars in thousands.

Bigger rivals are making inroads into small banks' bread-and-butter business line, yet the leaders of three community banks say they just need to keep doing what they do best — personal service — but work harder at it and incorporate new technology.

The key, experts say, is ensuring that staff makes members understand the reasoning behind the changes and making them feel like a part of the process.

After two century-old community institutions merged in 2010, they never suspected it would take seven years before their operating systems got along.

In our quest to solidify and improve customer satisfaction, we should not set up systems that have our teams more focused on manipulating scores than actually earning them.

Critics argue that the consumer bureau's independence is being undermined, and they worry that a precedent is being established that could hamper the autonomy of other U.S. financial regulators.

The Tennessee company also set high expectations for revenue opportunities while projecting it will deliver a 15% return on equity in 2019.

Washington State Employees Credit Union has reduced staff by attrition by 16 percent since 2013, saving enough money to pay the costs of modernizing at least one branch.