One of the biggest challenges after a merger is deciding which people to keep and which to let go. Learning to identify certain habits and skills could simplify those decisions.

Banks continue to struggle in wooing millennials, but their customer acquisition challenge is about to get even more complicated as Generation Z comes of age.

From new opportunities to serve members to long-time sponsorships of community activities, credit unions are finding more and more ways to give back.

Less than a week after buying a firm that helps consumers find the best deposit rates, the Charlotte company said it is paying up to $39.5 million for a site that grades banking products for simplicity and fee structure.

Chemical Financial was caught off guard by CEO David Ramaker's decision to retire. Fortunately, Chemical had retained Talmer Bancorp CEO David Provost after buying his bank a year earlier.

For Democrats, the scandal is a prominent symbol of big-bank misbehavior, while Republicans want to use it to show the shortcomings of the CFPB.

David Provost will succeed David Ramaker as the Michigan company's CEO. Provost ran Talmer Bancorp, which Chemical bought last year.

The Financial Choice Act contains many positive reforms for community banks, but a provision affording benefits for holding loans on balance sheet poses risk for small lenders.

Byline Bancorp's decision to go public sends a message that it plans to dangle a more liquid stock in front of potential sellers. It also provides a way for certain shareholders to cash out.

Customers of the Pittsburgh company were unable to access their accounts via online and mobile channels for several hours on Tuesday.

The CFPB and others believe alternative data could provide more credit to the unbanked. Small banks and credit unions, however, have lingering concerns about breaking from traditional underwriting.

In 1981, a Louisiana banker sarcastically offered advice to a money market fund chasing deposits in his market, presaging today’s battles over nonbanks encroaching on banks' turf.

Mobile ATMs are generally more secure than card-based machines, but still require more security than more traditional digital transactions, writes Sam Shawki, founder and CEO of MagicCube.

Celebrating new facilities, making donations to life-saving causes, giving youngsters the keys to success and much more.

The CFPB and others believe alternative data could provide more credit to the unbanked. Small banks and credit unions, however, have lingering concerns about breaking from traditional underwriting.

The chatbot at DBS’s digital bank in India handles most customer service questions but can also sense when it is time to hand something off to a real person.

Microsoft and Accenture have unveiled a blockchain-based digital-identification system in connection with the ID2020 international initiative.

Tim Welsh will succeed Kent Stone, who is retiring. In his new role, Welsh will oversee the bank’s overall consumer and small-business strategy, as well as digital activities.

Online retailers are investing in physical stores to build stronger customer relationships, but banks are reducing their footprints and ignoring opportunities to make customers happy.

The offering would be a big milestone for Byline Bancorp, which was recapitalized in 2013 by a group led by former Banco Popular North America CEO Roberto Herencia.