Organization Root Tag

Andrea Smith is leading an effort to address income inequality in Bank of America's hometown.

Margaret Keane is mapping out Synchrony Financial's future.

It is up to Mary Mack, a 33-year banking veteran, to convince front-line employees — along with customers and regulators — that Wells Fargo is a changed company.

Being in the forefront of change is nothing new for Michelle Neal, who leads BNY Mellon Markets.

Fearless Girl is controversial, stirring up both passionate fans and harsh critics. But State Street's chief marketing officer, Hannah Grove, could not be happier about the impact it is having.

As HSBC’s head of global corporate banking, investment banking and capital financing for Latin America, Bouazza is all about change, even when others may not have seen the need for it yet.

Paulette Mullings Bradnock is the first woman to hold the title of chief auditor at the venerable bank.

It took a lot of soul-searching, but BNP Paribas' Claudine Gallagher ultimately turned down a job with a rival custody bank last year because, she concluded, there's nothing quite like building a business from scratch.

Under Beth Johnson's leadership, Citizens has been building a database that is designed to reveal which customers are best suited for specific products.

Part of Julie Monaco's role at Citigroup is to understand the worries of governments and central banks around the world.

A year ago, then-Wells Fargo CEO John Stumpf testified before two committees. It went so poorly Stumpf later resigned, and the bank is still struggling to repair the damage. Here's how Equifax CEO Richard Smith can avoid the same fate.

The lack of progress by the Trump administration with an examination of hedge fund risks is particularly troubling in light of key Trump backers’ ties to the hedge fund industry.

Readers chime in on debates about ILCs, the CFPB’s arbitration rule, the financial services ambitions of tech firms and more.

Sen. Elizabeth Warren, D-Mass., is broadening her probe into the data breach to look at whether the company should have disclosed the breach sooner and if it plans to claw back compensation.

Alipay has entered agreements with Nordic trade and tourism institutions to further enable merchants in that region to accept payments from Chinese customers through Alipay's in-app marketing program.

The Consumer Financial Protection Bureau’s final rule on arbitration clauses may be bad news for alleged corporate wrongdoers like Equifax and Wells Fargo, but surely for the victims of such wrongdoing — and for consumers, generally — it is good news indeed.

The Financial Stability Oversight Council meets Friday to discuss removing the label from the now shrunken insurer; Senate Banking Committee to hear Richard Smith on October 4.

The slow and difficult EMV migration has slowed major adoption of contactless cards, but there are signs that momentum may be turning around.

The benefits of adopting an end-to-end payments solution are substantial and will help businesses collaborate with vendors and customers, while saving time and money, writes Stephen Markwell, head of treasury services product strategy for commercial banking at JPMorgan Chase.

Democrats have strived to paint recent scandals at Wells Fargo and Equifax as prime examples of why a regulatory rule banning mandatory arbitration agreements should be upheld, but Republicans are not wavering in their campaign to overturn it.