Bank technology

A new white paper dissects the many risks inherent in communicating with customers via social media, and offers tips.

The Deerfield, Ill., retailer will use SunGard's AvantGard Treasury program to help it eliminate manual processes and improve access to its financial data.

Job seekers received an unexpected and unwelcome response from The Washington Post last week, when the paper alerted users of its job ad site that it had suffered a data breach.

Those ubiquitous Web ads promising a flatter stomach if you obey "one weird old tip" are actually scams to get consumers' credit card details, the Federal Trade Commission says.

Morgan Stanley sent two letters to clients explaining that their names, addresses, account and tax identification numbers had been compromised.

Booz Allen Hamilton, a contractor for the U.S. military and federal agencies, is the apparent victim of a hacking incident, The New York Times reported Monday.

Kyle McDonald was investigated after posting to his blog photos taken by the built-in webcams in the demo machines on display at an Apple Inc. retail store in New York, according to a July 8 story on Business Insider.

NCR Corp. has struck a deal that will make it less reliant on the banking clients that buy its automated teller machines, video teller machines and other branch equipment.

New services enhance systems integration and VOIP to enable links to transaction platforms, databases and CRM.

Former Greater Bay Bancorp executive charged with making IT more efficient and coming up with a single, "customer-friendly" platform.

DataMotion Inc., a provider of email encryption services, found in a recent survey conducted by Osterman Research Inc. that nearly 80% of potential community bank customers want to communicate with their banks using secure email, while only about 40% can do so currently.

Cashiers now may activate entire packs of prepaid cards at once instead of swiping each card individually, through a new service First Data Corp. is rolling out.

Consumers' rising revolving credit may mean the pullback in consumer lending is easing, but an analyst warns against drawing too many conclusions from the recent data.

NCR, a maker of automated teller machines, self-service kiosks and other financial technology, is buying hospitality software developer Radiant Systems for $1.2 billion.

In the latest phase of an effort to hire leaders from the retail world (including Tracey Weber from Travelocity and Frank Eliason from Comcast), Citigroup Inc. has hired Omar Khan, chief technology officer at Samsung Mobile, to head mobile initiatives on a global basis. Khan is said to have led Samsung's moves into the Android space.

CoVantage Credit Union is working with the software vendor Tyfone Inc. to make its customers' wallets more mobile.

Guardian Analytics Inc. said it will launch an outsourced fraud prevention service Wednesday that will help financial institutions meet new Federal Financial Institutions Examination Council guidelines.

U.S. Bancorp has increased its mobile banking options for prepaid card customers.

With a 98% retention rate, USAA Federal Savings Bank seems to have little room to improve customer service. But it's spent the past two years and millions of dollars overhauling systems to do just that.

Regions Bank in Birmingham, Ala., is teaming up with person-to-person payments provider ZashPay to let its customers transfer payments to family members, friends and other individuals without ever having to write a check.