Branch banking

Despite the fervor over mobile wallets and banking, one day consumers may never need to open a dedicated bank or payment app.

From branch networks to technology and cybersecurity concerns, there's plenty to keep leaders of CDFIs and small CUs awake at night.

For hackers, ATMs serve as “welcome mats” for company networks where much customer information is stored, writes Eric Crabtree, vice president and global head of financial services for Unisys.

The Ohio company touted a strong pipeline for loans but warned that noninterest costs will likely rise in the fourth quarter when it records charges tied to branch closings.

Cash is king when it comes to community events, and event organizers know this; which is why they hire qualified, professional mobile ATM companies to manage the ATMs they have on site, writes Yonas Marcos, president and CEO of Star Financial Services.

Readers react to efforts to improve bank branches, weigh the Consumer Financial Protection Bureau's decision to pull back on enforcing the Military Lending Act, consider efforts to build finetch sandboxes and more.

In honor of International Credit Union Day, here's CU Journal's annual look at the everyday occurrences – both routine and meaningful – that bring "the credit union difference" to life.

The central bank found that the increase in noncash payments fraud from 2012 to 2015 was still just a small fraction of overall payments.

Barred by regulators from adding assets for at least another six months, the bank has only one main lever to pull to boost returns.

Consumers may say they like where they bank, but a survey suggests banks and credit unions lag behind retail brands like Amazon in ease of service and satisfaction.

Customers say they like their bank, but in a customer survey banks significantly lagged retail brands like Amazon in ease of service and satisfaction.

Banks may be more focused on implementing the newest or flashiest technologies, but good customer service ensures these initiatives are successful.

The central bank’s top regulatory official discussed how the Fed is using listening sessions in isolated communities to understand the effect of losing the one bank in town.

Currently, the vast majority of bank tellers are female and most don’t earn a living wage.

Submissions for CU Journal's popular annual photo essay are due by 11:59 p.m. ET on Oct. 4, 2018.

The regional bank is putting its corporate stamp on branches in the two states.

Payment Alliance International (PAI) has named Neil Clark as CEO of the company’s ATM business, following the recent exit of three top executives from the Louisville-based ATM operator.

Diebold Nixdorf has announced the departure of its CFO, Chris Chapman, and has hired an interim replacement while working with executive search firm Heidrick & Struggles to find a permanent successor.

Australians' love for contactless payments is driving the Australia and New Zealand Banking Group to incorporate mobile withdrawal technology to its ATM network.

The Alabama-based credit union will gain three locations, along with $138 million in loans, as part of a deal with Georgia-based Synovus Financial.