Consumer banking
Consumer banking
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Weeks away from succeeding Michael Corbat, Jane Fraser said she’d consider streamlining some units or divesting others as part of her effort to kick-start return on equity.
January 15 -
In these uncertain times, strengthening relationships with clients is the one thing front-line bankers can control.
January 15 -
Sigal Zarmi, who took on broader duties this fall, is modernizing the company's technological infrastructure and using reverse mentoring to combat bias in the workplace.
January 15 -
A sponsorship deal between the regional bank and the league will emphasize economic empowerment and financial education. It's a good example of how corporations increasingly seek to associate their brands with a cause or purpose, experts say.
January 14 -
Diane Arnold, who will succeed the retiring Gregory Shook in July, has been with the bank since 2002. She is currently the chief lending officer.
January 14 -
The online lender founded by Renaud Laplanche is now a full-fledged challenger bank that can offer generous checking terms because, it says, it can count on its loans for profits.
January 14 -
CEO Michael Hayford wants to transform Cardtronics' ATM fleet into a distribution network for fintech services. But first he has to persuade the company to accept his offer.
January 14 -
The Mississippi bank will pay $108 million for the parent of FNB Bank, which has branches in Alabama, Georgia and Tennessee.
January 13 -
Robert Kafafian says he's hearing more MOE chatter now than at any time in his decades-long career as a consultant. He cited smaller banks' need to cut costs, improve tech offerings and compete with bigger lenders.
January 13 -
In a memo to staff on Tuesday, Citigroup announced a new head of U.S. consumer banking and said that two of its other high-ranking bankers would essentially switch roles.
January 12 -
A team led by Michael Lipsitz, a lawyer hired away from Santander last year, will look at everything from whether prices are fair to whether complaint data contains notable trends.
January 12 -
Industry groups say the coronavirus has highlighted additional risks faced by institutions without a diverse member base.
January 12 -
The retail giant is teaming with the investment group Ribbit Capital on the venture, which will aim to provide new services to Walmart customers and employees.
January 11 -
BBVA’s acquisition of Simple, the first neobank, was closely watched as a possible model for others in the industry. But the shutdown last week of Simple has again stirred a debate about whether upstarts and traditional players can ever fit together.
January 11 -
NCR offered to buy Cardtronics for more than $1.7 billion, beating an earlier bid for the ATM operator from Apollo Global Management Inc. and a partner.
January 11 -
Revolut Ltd., one of Europe’s largest startups, has asked U.K. regulators for a full banking license to fuel expansion beyond its fintech roots.
January 11 -
The Mint’s facilities in Denver and Philadelphia worked overtime in the second half of 2020 so that banks and retailers could get more change into customers’ hands.
January 10 -
Absa Group is drawing on global training data from the fintech Kasisto and annotators who review conversations with clients to help in fine-tuning its virtual assistant.
January 8 -
With fewer people allowed inside branches, banks have to capitalize on those limited in-person interactions by offering experts on financial literacy and mobile banking.
January 8 -
There's a way to manage the tricky balance between rapid digitization and the people who still need or prefer cash, and for Ram Chary it can be found in a casino.
January 8



















