The Southeastern regional bank said Thursday that it had hired Lee Byrd to a new role dedicated to protecting customers and the company itself from fraud.

Plinqit, led by a former banker, was developed specifically for community banks as a way to appeal to young customers.

A digital challenger bank is relying heavily on artificial intelligence to provide low-cost banking to low-income people and small businesses.

Departments across large institutions remain siloed, which leads to poor customer service. Fintechs are poised to take business from unhappy consumers unless banks address this problem.

Lenders say they are seeing a rise in synthetic identity and other types of attempted fraud. Here’s what they are doing to thwart it.

Mariel Beasley, co-director of Duke University’s Common Cents Lab, who studies consumers’ financial behavior, says savings "nudges" in apps often fall flat. Here's why.

Online banking and self-service options for customers free branch workers to focus on business development. Employees will need to step up to the challenge or they'll be left out.

Here are seven startups that received multimillion-dollar venture capital investments in recent weeks to accelerate the development of banking products and services.

Colin Walsh, Varo’s chief executive, says the disruptor has hired several former regulatory officials to help in what has admittedly been “a difficult process.”

Alex Carriles, who runs mobile, online and digital accounts at BBVA Compass, describes how updates like account aggregation and expense analysis have helped increase use of its app.

Bank critics and some lawmakers quickly seized on a tone-deaf posting by JPMorgan Chase that was designed to tout the virtues of saving money.

Citigroup has hired Murli Buluswar as head of analytics and information management in its U.S. consumer banking segment. It also has promoted Tracey Warson from head of Citi Private Bank, North America, to chairman of the unit.

Get ready to meet 15 women — ages 40 and under — whose accomplishments and influence set them apart.

How Jamie Dimon's salary ties into the broader discussion about pay inequity; how 5G could change the future of banking; Comerica's first new CEO in 17 years; and more from this week's most-read stories.

Larger institutions in particular have made banking so convenient that customers see little reason to move their accounts, according to a new report from J.D. Power.

The Wilmington, Del., company's new product relies on technology developed by Earnest, a startup that it acquired in 2017.

In the months ahead, the Birmingham, Ala., bank will drop Compass from its name across all of its branches and digital properties. It’s part of a broader plan by its Spanish parent Banco Bilbao Vizcaya Argentaria to unify its brand worldwide.

David Tyrie, the bank’s new head of digital banking, discusses plans to offer customers constant course corrections and its new Life Plan product, and the latest on the virtual assistant Erica.

Now that the Cincinnati company recently completed its first bank acquisition in over a decade, CEO Greg Carmichael is pushing ahead on tech hires and expansion outside its Midwestern core.

The British startup OakNorth sees U.S. community and regional banks as good prospects for its lending technology.