Citigroup has hired Murli Buluswar as head of analytics and information management in its U.S. consumer banking segment. It also has promoted Tracey Warson from head of Citi Private Bank, North America, to chairman of the unit.

Get ready to meet 15 women — ages 40 and under — whose accomplishments and influence set them apart.

How Jamie Dimon's salary ties into the broader discussion about pay inequity; how 5G could change the future of banking; Comerica's first new CEO in 17 years; and more from this week's most-read stories.

Larger institutions in particular have made banking so convenient that customers see little reason to move their accounts, according to a new report from J.D. Power.

The Wilmington, Del., company's new product relies on technology developed by Earnest, a startup that it acquired in 2017.

In the months ahead, the Birmingham, Ala., bank will drop Compass from its name across all of its branches and digital properties. It’s part of a broader plan by its Spanish parent Banco Bilbao Vizcaya Argentaria to unify its brand worldwide.

David Tyrie, the bank’s new head of digital banking, discusses plans to offer customers constant course corrections and its new Life Plan product, and the latest on the virtual assistant Erica.

Now that the Cincinnati company recently completed its first bank acquisition in over a decade, CEO Greg Carmichael is pushing ahead on tech hires and expansion outside its Midwestern core.

The British startup OakNorth sees U.S. community and regional banks as good prospects for its lending technology.

The bank is investing more in its digital capabilities, according to The Cincinnati Enquirer.

Getting consumers to switch to electronic statements is difficult but there are a few strategies credit unions can try to encourage them to go digital.

Whether JPMorgan tipped its hand on a succession plan; U.S. Bank hires its first chief digital officer; all eyes on CFPB as it modernizes its debt collection rules; and more from this week’s most-read stories.

CEO Andy Cecere acknowledges that other banks have tried to broaden customer relationships and selectively expand into new markets before and struggled. But the sophistication of today’s online and mobile services could make all the difference this time, he says.

TD and several other banks are licensing credit underwriting and fraud prevention technology from the fintech Avant to get their digital-lending products to market faster.

The findings of a new survey suggest that banks risk becoming irrelevant unless they match the speedier processes that are a key selling point for online lenders.

KeyBank is deploying new technology designed to improve the online and mobile banking experience and to guide branch employees' conversations with customers. The move comes on top of steps to modernize its IT infrastructure.

The investment platform, which is in the early stages of development, will be part of Marcus, the consumer bank Goldman launched in 2016.

Derek White, an alumnus of BBVA and Barclays, will oversee digital innovation across all lines of business at the bank.

The New Jersey company agreed to buy BoeFly, which connects franchisors, small businesses, lenders and loan brokers.

JPMorgan Chase's banner quarter didn't stop executives from warning that the pause in rate hikes could crimp profits, or from hinting that the bank might downsize its mammoth mortgage operation.