Digital banking
Digital banking
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The services that Kasisto, Personetics, North Side and Teller offer banks to automate interactions vary in their levels of personality and the workload they can handle.
February 9 -
One common fear is that going high-tech — which often includes a lot self-service — will chip away at the high-touch service CUs are known for, but it doesn’t have to be that way.
February 8 -
For a corporation, throwing out new propositions in the dark is a very expensive way to innovate.
February 8 -
The digital personal financial management company is eyeing Europe as it expands its geographic footprint.
February 7 -
Load times, architecture and keywords are important to a functional bank website. But marketing the brand – via content and graphics – is just as important to wooing new customers and retaining existing ones.
February 6 -
James Hobson is resigning to become the CEO of Attune, a new company in the commercial insurance sector.
February 3 -
With another $60 million in writedowns, BBVA Compass has taken $90 million in goodwill impairment charges related to its $117 million acquisition of the neobank Simple.
February 3 -
Home improvement lender EnerBank USA expects half of its loans will be originated on the app it built *in-house*, which promises near-instant approvals.
February 3 -
Arkadi Kuhlmann, the founder and CEO of the neobank Zenbanx who pioneered branchless banking at ING Direct, explains why he stopped pursuing a bank charter and made a deal with Social Finance.
February 1 -
Usama Ashraf, the marketplace lender's new chief financial officer, will oversee finance activities and its capital markets function.
February 1 -
The acquisition should allow the San Francisco-based online lender SoFi to fulfill a long-standing goal: offering a deposit account to its young, upwardly mobile customers.
February 1 -
Connected cars are going to create new revenue streams, not just for automakers, but also for financial services providers.
January 29 -
The banking trade group confirmed that it has run a formal bidding process to find a partner.
January 27 -
The upcoming launch of Zelle gives Chase, B of A, Wells Fargo and other large banks an opportunity to correct their past mistakes.
January 27 -
Facebook now lets users log in using a physical token. If banks gave consumers this option, it would strengthen the security of online accounts — or at least bolster their image.
January 26 -
TD Bank's consumer chief Michael Rhodes explains what service means in the digital age, why stress-testing is a good thing and why the bank is in no rush to make another acquisition.
January 26 -
Since the dawn of online bill payment, billers and banks have been waging war to handle the payments on their own sites. At last, a victor may be emerging.
January 26 -
The spike in fees compensated for lower interest income.
January 25 -
A deal between Ford Motor Credit and a San Francisco-based startup will give car buyers the option of customizing their own loan terms.
January 24 -
Lloyds Banking Group was hit by a cyber attack that disrupted online services for customers two weeks ago, a person with knowledge of the matter said.
January 23



















