Mobile banking

Readers opine on Square’s applying for an industrial loan company charter, the Federal Reserve’s role in faster payments, assumptions about operational security, and more.

Fast code changes and compliance approvals helped bank customers who couldn’t make it to a branch.

It sounds like a crazy mix, but Fifth Third says its new app would help young consumers round up debit card purchases and apply the money to their burdensome student debts. The motivation to attract millennials is clear, but will it work?

First Tennessee took a leap of faith to hire a young digital services company for its overhaul of mobile and online operations, and it says its decision has paid off.

The startup, which offered credit lines of up to $1,000, hoped to tap into the millennial generation's frustration with overdraft fees.

Some banks are experimenting with virtual assistants that, going beyond the routine tasks they perform today, could offer investment advice or make mortgage loans 24/7. But will they ever be able to talk a nervous client through a market crash?

Business customers are demanding technology that's as good as what they use in their personal lives.

When Apple or Google releases a new version of its operating system, banks are forced to respond by updating their mobile apps—running just to stay in place. Next month's release from Apple is especially challenging.

Do customers want to log in to mobile banking by snapping a picture of their eye? Bank of America will spend the next six weeks finding out.

At a time when many banks struggle to win over millennials, Ally Bank appears to be bringing them in: more than 60% of new customers are millennials. President Diane Morais explains how the bank is getting the attention of a younger generation. One popular product: debit controls.

Sam Maule is set to head up North America expansion for 11:FS.

It is the latest of several popular apps to close down in recent weeks.

The tie-up comes as banks put more resources into helping customers manage their finances digitally.

Royal Bank of Canada has updated its mobile app to enable personal banking users to ask Siri to pay their bills on iPhone and iPad.

Through the partnership, Clarity Money customers can use Acorns’ automated investing features, while Acorns users can see a snapshot of their investing activity in the Clarity app.

Great service is important, but in the changing financial services landscape, credit unions aren’t likely to get top-of-wallet status from members without a digital payments strategy.

The new Citigold program for affluent customers is more than a product — it is the centerpiece of Citigroup's vision for the future, which will also rely on branch closures and sophisticated apps.

More and more FIs are adding videoconferencing at branches, but consumers might prefer to video-chat from their phones. Unlike with mobile banking, shirts and pants will likely be required.

Banks are adding videoconferencing at branches, but consumers might prefer to video-chat from their phones. Unlike with mobile banking, shirts and pants will likely be required.

Now that the Federal Reserve has raised short-term rates four times in the past 18 months, all eyes are on deposit costs as banks seek to keep pricing low and fatten margins. But that effort is complicated by the fact that banks must prepare for the unwinding of the Fed's balance sheet and consumers' rapid adoption of mobile deposits.