Mobile banking

When Apple or Google releases a new version of its operating system, banks are forced to respond by updating their mobile apps—running just to stay in place. Next month's release from Apple is especially challenging.

Do customers want to log in to mobile banking by snapping a picture of their eye? Bank of America will spend the next six weeks finding out.

At a time when many banks struggle to win over millennials, Ally Bank appears to be bringing them in: more than 60% of new customers are millennials. President Diane Morais explains how the bank is getting the attention of a younger generation. One popular product: debit controls.

Sam Maule is set to head up North America expansion for 11:FS.

It is the latest of several popular apps to close down in recent weeks.

The tie-up comes as banks put more resources into helping customers manage their finances digitally.

Royal Bank of Canada has updated its mobile app to enable personal banking users to ask Siri to pay their bills on iPhone and iPad.

Through the partnership, Clarity Money customers can use Acorns’ automated investing features, while Acorns users can see a snapshot of their investing activity in the Clarity app.

Great service is important, but in the changing financial services landscape, credit unions aren’t likely to get top-of-wallet status from members without a digital payments strategy.

The new Citigold program for affluent customers is more than a product — it is the centerpiece of Citigroup's vision for the future, which will also rely on branch closures and sophisticated apps.