Payments

As chat technology advances, making a purchase could be as easy as typing "Buy, Robot." Several banks and fintech companies are developing ways to advance chatbots for commerce and customer service.

Consumers want to use e-commerce, digital payments and other new card innovations, but are still wary of fraud. Here's how to help them get over that fear.

The story of MPESA, Kenya’s mobile money system, and how it came to partner with banks to give all people access to financial services.

In a white paper published Thursday morning, the consulting firm Federal Financial Analytics warns that President Trump’s protectionist attitudes toward the manufacturing and industrial sectors may usher in a new era of uncertainty for the financial services industry.

The Electronic Payments Association announced the election of new officers to its board of directors.

Ant Financial, the parent of China’s largest online payment service, is seeking to raise less than $3 billion by issuing debt to fund its acquisitions, people familiar with the matter said.

Mobile is taking the spotlight as fraudsters shift to account takeovers and e-commerce fraud in the wake of EMV chip cards taking hold at the physical point of sale.

Consumers still primarily use cards and shop at brick and mortar retailers. Merchants need to take that into consideration when forming a technology strategy.

CFO John Shrewsberry projects that legal costs and other expenses related to the scandal will swell to between $50 million and $60 million and remain at that level for the next several quarters.

Now that the holiday sales rush is over, merchants are starting to look more closely at game-changing sales models like Amazon Go as models to reinvent their own point of sale.

Payment service providers and independent software vendors may find themselves on the outside looking in if they can't diversify to accommodate m-commerce.

The taxicab industry is facing disruption on two sides: Competition from ride-sharing apps like Uber and Lyft; and in-cab payment technology designed to bust cash payments. Verifone has been focused on the latter disruption.

Los Angeles-based California Pizza Kitchen (CPK) has upgraded its mobile app to consolidate payments and loyalty features, including the ability to order and pay at the table at the company’s 197 U.S. locations.

Most talk around bots is decidedly consumer-focused, enabling ways for people to schedule an Uber or order lunch. But PayPal, in working with the business chat client Slack, is setting a much different tone.

The digital personal financial management company is eyeing Europe as it expands its geographic footprint.

Host Card Emulation can bring contactless mobile payments to a wider variety of phones, but there's still some security concerns. That's where 'trusted execution environment' comes in.

Payments increasingly are the anchor connecting diverse business functions, including in the commercial trucking industry, where tools built into fleet card apps are helping to cut costs and paperwork for fuel taxes, workplace safety and other functions.

Swedish payment company Klarna has entered a deal to buy BillPay, a German consumer financing company, bolstering Klarna's merchant reach in central Europe

EMV was a necessary advancement that wasn't guided by customer preference. For mobile payments and other m-commerce plays, instant consumer adoption isn't always a sign of success.

After testing mobile order-and-pay at Tim Hortons cafes and Burger King restaurants for nearly two months, Restaurant Brands International is preparing to launch the app throughout Canada in the spring.