Some mortgage lenders are tapping artificial intelligence and machine learning to improve operational efficiency and enhance the borrower experience, but complexities do exist in implementing the technology.

Payment forms on e-commerce sites are the most common target for formjacking attackers, writes Robert Capps, vice president and authentication strategist for NuData Security.

Cathy Bessant, chief operations and technology officer at Bank of America and American Banker's Most Powerful Woman in Banking, quoted Stevie Nicks in saying women can be both ladies and legends.

Glassbox, a digital customer management company based in London, allows banks like JPMorgan Chase and Bank of America to use data and analytics to study customers' behavior.

A paper released by the agency’s Center for Financial Research says aspects of someone’s digital footprint — including whether they use Apple or Android — help predict likelihood of default.

Banks may be more focused on implementing the newest or flashiest technologies, but good customer service ensures these initiatives are successful.

In seeking to make make ING the most digitally advanced lender in Europe, CEO Ralph Hamers' motto has been to "disrupt yourself before a competitor does it first." It's safe to say the tumult at the company during the last few weeks isn't what Hamers had in mind.

There is an expectation that customers should change and adapt their particular payment habits to match what the retailer has on offer, according to Matthijs Pronk, CCO of Intrapay.

The trade group says credit unions will have access to a variety of state and federal resources.

Shamir Karkal said his startup will allow fintechs to develop ACH processing for their companies without having to partner with banks.

To personalize products and services, banks are now tracking all sorts of alternative data sources, even the manner in which customers type in mobile banking apps.

The Louisville, Ky.-based credit union has adopted Shastic's text message-based Elle platform in the hopes of expanding lending among younger members.

Banks and merchants are rapidly deploying chatbots for answering basic account questions, shopping and accessing the internet of things. But new data suggests consumers don’t fully trust chatbots yet with payment account details and personal information. Here’s a look at what consumers think of chatbots and why it matters.

Truebill, which started as a subscription management app and grew into one targeting bank fees, is now offering automated savings and financial management.

Cryptocurrency platforms need to take precautions as the number of security incidents seems to be increasing, writes Gaurav Banga, founder and CEO of Balbix.

The economy could “positively slow down in mid-2019” and consumer debt levels are a huge concern, but technology and lessons learned from the crisis could still create opportunity for small banks, says Beneficial’s Gerry Cuddy ahead of a big speech on current conditions.

With startups eating away at bank offerings, Oracle’s enterprise management platform is rolling out a new feature to streamline product development for business clients.

JPMorgan Chase's Jamie Dimon downplayed "too big to fail," warned against the risk of cyberattacks and lectured high-tech giants about their privacy shortcomings during an appearance in Washington.

Banks’ tab to fight hackers rose 9% from last year by one measure. Investors want them to rein in tech investments, but security experts say the crooks are getting smarter and smarter.

Envestnet|Yodlee wants accessing data to be as simple as selecting a song to play, while bringing institutional analytic power to the bank branch level.