State Street Corp. has named John Plansky as the new head of its Global Exchange data and analytics unit.

Eastman CU in Kingsport, Tenn. Shares the lessons it has learned about mobile banking after being ranked as 2016’s No. 1 mobile app for financial institutions in a major national survey.

Banks such as TCF Financial and Citigroup are adding Near Field Communication to their EMV cards to address consumers' displeasure.

The Internet of Things may be ripe for development, but the process of adding secure payments to Internet-connected products is an evolving concept.

The new year will ring in developments in the ways banks use chatbots and other artificial intelligence, and produce digital products and services.

The annual Consumer Electronics Show is full of big ideas, from Internet-connected toasters to AI toothbrushes. A few inventions revealed at this year's show could have big implications for payments.

Regulators here made strides to encourage innovation in 2016, while Brexit cast doubt on the London fintech boom. Yet the cross-Atlantic payments battle is just beginning.

For years, there's been a lot of talk about personal information as an unalloyed asset. But by now it should be clear that the more information a company has about its customers, the bigger a target it is for hackers.

Prior to the October 2015 EMV chip-card liability shift in the U.S., various merchant groups expressed concerns about factors that would keep them from meeting that deadline — some of which remain beyond their control.

The jobs of chief investment officer departments and financial advisers are likely to change as banks and stand-alone wealth managers adopt artificial intelligence to inform the advice they give clients.

Lino Lakes, Minn.-based core processing provider Sharetec System on Thursday said BCBST (BlueCross BlueShield of Tennessee) Employees Credit Union has converted to the Sharetec core processing solution.

Banks are grappling with new challenges in trying to work with voice assistants like Alexa in Amazon's Echo to allow customers to check balances and perform other tasks. But with voice banking on the horizon, banks cannot afford to stall their efforts.

From mobile penetration pain points to digital-first platforms, credit union technology insiders see a focus in 2017 on security, integration and intelligent use of data.

The potential for growth as a result of NCUA’s revised field-of-membership rule could be dwarfed by the costs of the technology needed to make the most of the opportunity.

By using some of the sales and performance analysis associated with e-commerce, Revel says the inherent advantage that stores have in connecting with consumers can be enhanced for the next generation of retail competition.

The bank's new CEO, Onur Genc, fresh from Turkey, will have to find a way to leverage the considerable tech and innovation investments the bank has made and strengthen the brand's U.S. presence.

The phony-accounts scandal at Wells Fargo illustrates how sales quotas can incent bad behavior. Is your bank effectively mitigating the risk of 'managing to metrics'? Or could it be in danger of becoming a 'cargo cult'?

Even in a digital era, human connections still matter. That is one big disadvantage for fintech startups and increasingly for banks as customers stop making regular branch visits. So it is instructive to hear SoFi's thinking on how to overcome this challenge. It is trying some unorthodox tactics to better understand the people behind the data and to create meaningful connections with them.

The debate over screen scraping has long pitted banks against fintech companies, but it has also recently captured the interest of another powerful interest group: Silicon Valley. That dynamic is set to make it one of the policy debates to watch closely in 2017, as companies like Google and Amazon are slowly starting to weigh in.

So much of the blockchain hype has dwelt on the efficiency it could bring to the financial system, but finding ways it could make money would excite more bankers about the nascent technology.