The Ohio bank sees 10% to 15% cost reductions coming from using generative AI in software development, customer service, personalization and other areas.
A TD Bank survey found a massive increase in the ranks of people who talk to ChatGPT about their finances. Ted Paris, the bank's head of AI, says banks still have an opportunity here.
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Balances reached nearly $1 trillion at the end of the first quarter, up 17% from a year earlier. The increase reflects higher spending by well-off consumers on travel and entertainment, as well as the pressure that lower-income households are facing from inflation and higher interest rates.
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The several high-profile failures in the digital-asset sector haven't deterred the financial institution from forging ahead with a plan to expand support for payments.
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In their rush to control pandemic-related payment crime, many organizations deemphasized protections against older schemes that are now resurgent.
A near-collapse of the global software vulnerability database exposed critical weaknesses that could leave banks unable to track cyber threats.
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The annuity industry, with its battered reputation, seemed to have found a powerful ally in President Obama's administration, when the Middle Class Task Force issued a report in January saying the executive branch would work to promote the availability of annuities and other forms of guaranteed income.
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Trilogy, which had $12 billion of assets under management as of June 30, specializes in emerging- and global markets strategies.
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The Financial Industry Regulatory Authority is proposing all-public arbitration panels in a rule it is filing with the Securities and Exchange Commission next month, following a two-year pilot program.
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Since stepping down as CEO of Webster Bank last month, James Smith has spent much of his time co-chairing a panel tasked with solving his home state’s fiscal and economic woes. Banks, and perhaps even fintechs, could be a part of its comeback story, he says.
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Blue Lion Capital, which is upset with the Seattle company's growth strategy, also wants to replace two of the company's directors.
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The clock starts ticking this week on a busy agenda of financial services priorities on Capitol Hill, including passing reforms to Dodd-Frank, overhauling the housing finance system and confirming key regulators.
The neobank's original problem was that it grew too fast. Its latest is that it's grown too slow.
The issue of how private equity interacts with consumer-facing businesses is getting more scrutiny among Democratic lawmakers and policymakers, including Democratic presidential nominee and Vice President Kamala Harris.
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Major projects like Diem are moving crypto beyond its fan base, according to Icon Solutions' Simon Wilson.
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Over the past 10 months the payment industry has seen several products and services of bygone eras that have been reconstituted, repackaged and positioned to help customers and small businesses to manage their finances and cash flow, says Avenue B Consulting's Maria Arminio.
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A voluntary effort to include more members of underrepresented groups in the C-suite and on corporate boards would help banks avoid government mandates.
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The appointment ends a seven-month search for a permanent CEO. Milotich was named interim CEO in February following the resignation of former CEO and director Simon Khalaf.
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The Pittsburgh-based company's plan to buy FirstBank marks its first bank deal since its purchase of BBVA USA in 2021, which rapidly propelled its presence in the South and Southeast.
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How can lenders stop elder fraud when a scam is already underway? One approach, allowed by a growing number of state laws, is to contact someone the client trusts. It's a tactic that can work quickly — or backfire.
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A critical U.S. cybersecurity law sunsets Sept. 30, and banks say losing it would weaken defenses against hackers.
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The megabank will continue its international retail strategy by opening business in Germany next year, starting by offering savings accounts to consumers.
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The Consumer Financial Protection Bureau has released a packed agenda centered on rewriting rules ranging from small business lending to open banking while rescinding several rules finalized under the Biden Administration last year.
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Scattered Spider, a cybercrime gang whose targets include banks, has seen five of its members arrested for SIM-swapping and phishing schemes that stole millions.
The Consumer Financial Protection Bureau has fined Synapse $1 for its role in a $60 million to $90 million shortfall in fintech users' accounts.
The 23rd annual ranking of women leaders in the banking industry.







































































