Technology
Top digital features banking customers are interested in.

Community banks are spending on technology to expand without having to build new branches.

Yes, bots are taking the routine calls from business cardholders, but make no mistake — these are demanding clients from around the world who phone in from loud airports, on bad connections and speak with heavy accents.

cloud computing
Why more banks are ditching their legacy core vendors
IBM
IBM proposes AI rules to ease bias concerns
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American Banker research finds that most institutions are still planning out adoption, but see new data sharing products as crucial tools for growth.
Jonathan Gould

A Government Accountability Office report warns the Office of the Comptroller of the Currency to clarify which records from the Basel Committee on Banking Supervision should be treated as federal records and thus retained according to the Federal Records Act.