Technology
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Banks have a lot of work to do to modernize branches and keep their technology on par with other businesses' digital tools. Here are some ideas worth borrowing from retailers, restaurants and consumer electronics makers if banks haven't adopted them already, says appointment-software firm Financial Management Solutions.

RSAC 2026

A near-collapse of the global software vulnerability database exposed critical weaknesses that could leave banks unable to track cyber threats.

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Call for Nominations
PNC CEO Bill Demchak

PNC CEO Bill Demchak said Wednesday that regulatory processes and enforcement actions take up half of the time that the company's board spends together. Those rules are on deck for a makeover.

Citizens Bank Branch

Amid a surge in bank mergers, Citizens CEO Bruce Van Saun said the Providence, Rhode Island-based bank is largely focused on organic growth. "It would have to be a pretty high bar for us to go down that path," he said.